At a Glance
- Tasks: Lead and manage a dynamic lettings team while improving processes and communication.
- Company: A growing London property agency with a focus on residential sales and lettings.
- Benefits: Competitive salary, commission, performance bonuses, and long-term growth opportunities.
- Other info: Supportive environment with a focus on operational efficiency and professional development.
- Why this job: Shape the future of the lettings department and work with diverse clients.
- Qualifications: Experience in London residential lettings and strong team management skills.
The predicted salary is between 45000 - 50000 £ per year.
Our client is a growing London property agency specialising in residential sales, lettings, and property management. With a strong mix of local and overseas landlords, our business is entering a new stage of operational growth and team development. They are looking for a strong Lettings Manager with proven team management ability to help lead, structure, and improve the day‑to‑day lettings operation of the company. This role is not simply for a negotiator or salesperson. Our client is looking for someone who can manage people, improve processes, maintain standards, and build a stronger lettings department over the long term.
Key Responsibilities
- Lead and manage the lettings team on a daily basis
- Monitor team performance, accountability, and workflow management
- Set clear KPIs, targets, and expectations for negotiators and lettings staff
- Improve team structure, communication flow, and operational efficiency
- Support and train junior staff to improve consistency and professionalism
- Oversee pipeline management, applicant follow‑up, and deal progression
- Ensure landlords and applicants receive professional and timely communication
- Handle escalated client issues and support the team with difficult cases
- Work closely with the Property Management department to improve landlord retention and overall client experience
- Identify weaknesses in workflow and implement practical improvements
- Maintain high compliance and operational standards across the department
- Help the company adapt operationally to ongoing Renters’ Rights Reform changes
Requirements
- Previous London residential lettings experience required
- Previous team management or leadership experience strongly preferred
- Strong organisational and operational management skills
- Ability to manage pressure and prioritise multiple tasks effectively
- Strong communication and people management ability
- Calm, solutions-focused, and highly accountable
- Comfortable managing performance and holding staff accountable
- Strong understanding of the London rental market and lettings process
- Fluent English required; Mandarin speaking highly preferred due to client base
Ideal Candidate
- Someone who can genuinely lead and manage a team
- Is highly organised and process driven
- Can improve structure rather than create chaos
- Has strong ownership mentality and attention to detail
- Can remain calm under pressure
- Understands both business growth and operational stability
- Is proactive, responsible, and commercially aware
Salary in the region of 45/50K per annum plus commission and performance related bonuses.
Benefits
- Long-term growth opportunity within the company
- Supportive but ambitious working environment
- Opportunity to play a key role in shaping the future structure of the lettings department
- Exposure to both local and international clients
Senior Lettings Manager - London Bridge, SE1 employer: Round Pegs Recruitment
Our client is an excellent employer, offering a supportive yet ambitious work environment that fosters long-term growth and development. As a Senior Lettings Manager in the vibrant London Bridge area, you will have the opportunity to lead a dynamic team, shape operational processes, and engage with a diverse clientele, all while enjoying competitive compensation and performance-related bonuses.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Lettings Manager - London Bridge, SE1
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to lettings and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to discuss specific examples of how you've managed teams, improved processes, and handled challenges. This is your chance to demonstrate that you’re the strong Lettings Manager they’re looking for!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Senior Lettings Manager - London Bridge, SE1
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Lettings Manager role. Highlight your team management experience and any improvements you've made in previous roles to show us you're the right fit.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about lettings and how your leadership style can help improve our operations. Be specific about your achievements and how they relate to the job.
Showcase Your Knowledge of the London Market:We want to see that you understand the London rental market inside out. Mention any relevant trends or challenges you've navigated in your previous roles, and how you can apply that knowledge to benefit our agency.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the London rental market and lettings process. Be ready to discuss recent trends, challenges, and how you can contribute to improving the lettings operation. This shows you're not just a candidate, but someone who understands the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight specific situations where you improved team performance or resolved conflicts. This will demonstrate your ability to lead and structure a team effectively, which is crucial for this role.
✨Be Process-Driven
Think about how you can improve operational efficiency and communication flow within the team. Come with ideas on setting KPIs and targets that align with the company's goals. Showing that you're proactive about enhancing processes will set you apart from other candidates.
✨Stay Calm Under Pressure
Expect questions about how you handle stressful situations or difficult client issues. Prepare to share your strategies for maintaining composure and finding solutions. This will highlight your calm, solutions-focused approach, which is essential for managing a lettings team.
