At a Glance
- Tasks: Support sales and lettings teams with admin tasks and customer interactions.
- Company: Branded independent agency in East London with a vibrant culture.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Fast-paced role with opportunities for growth and learning.
- Why this job: Join a passionate team and make a real impact in the property industry.
- Qualifications: Experience in property administration and strong communication skills required.
The predicted salary is between 25000 - 28000 £ per year.
A branded independent agent is looking for a passionate, committed, hardworking and capable Property Receptionist based in East London. The role supports Residential Sales and Lettings Teams with administration requirements.
Responsibilities
- Ensure all inbound calls are answered to the required standard and promptly passed to the appropriate person.
- Book appointments into Team Member’s diaries to the required standard.
- Accurately label property keys and record all incoming and outgoing key transactions.
- Handle inbound calls on the switchboard.
- Ensure canvassing materials conform with specified requirements and are posted within the required timescales.
- Keep property software up to date with all relevant notes and changes of information.
- Produce and circulate property details to appropriate portals and applicants as required.
Sale Department Duties:
- Collate and upload Property Photos, Floor Plans and EPCs.
- Produce and email weekly reports.
- Coordinate Negotiator’s Viewings and source of leads.
- Register applicants and manage new instructions and relevant KPI’s.
- Generate standard letters and ensure money-laundering checks on new clients are up to date.
- Produce canvass and tout material with marketing support.
- Update and maintain the company website and external sites (e.g., Rightmove, OntheMarket) with updated property details.
- Assist negotiators with admin duties and general administration support to the Sales Director.
- Assist with marketing; advertise and proof-read adverts for weekly and monthly publications.
- Book EPCs when needed and conduct EPC & Council Tax Searches.
- Create brochures for all Sales & Lettings Properties and create & send out properties (Lettings & Sales).
- Key adding/tagging for Sales & Lettings.
Lettings Department Duties:
- Collate and upload property photos, floor plans and EPCs.
- Record all necessary tenant information accurately.
- Produce new tenant contracts in accordance with the negotiator’s instructions.
- Ensure all required funds are paid in full before keys are handed over, including completed Right to Rent checks.
- Conduct safety checks before tenants move in and liaise with the management team as necessary.
- Provide and file all required legislative information and safety certificates to tenants.
- Arrange, complete, file and forward inventory checks to relevant parties.
- Provide the standard ‘Welcome Letter’ to the tenant on the day of move-in.
Qualifications / Skills
- Ideally experience in both property sales administrator and lettings administrator; a minimum of 1 year in either role is acceptable.
- Awareness of the company values and expected behaviours.
- Professional image at all times, both in the office and to clients; act as an ambassador for the company.
- Confident, well-presented with excellent written and verbal communication skills.
- Ability to work in a busy environment, remaining motivated, passionate about property, and able to multitask without compromising quality of work or service.
Hours and Salary
- Hours: Monday to Friday 9am – 5pm
- Salary: £25,000 – £28,000 basic
Application
If this role is of interest and you meet the requirements, please submit your most up-to-date CV and contact details to Louise Foster at Roundpegs Property Recruitment. Note: Due to high volumes, we may not respond to all CVs. If you have not heard back within one week, please assume your application was unsuccessful.
Property Receptionist (Letting exp) – East London employer: Round Pegs Recruitment
Join a dynamic and supportive team as a Property Receptionist in East London, where your contributions are valued and recognised. Our company fosters a collaborative work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you thrive in your role. Enjoy the unique advantage of working in a vibrant area with a strong community focus, making every day at work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Property Receptionist (Letting exp) – East London
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your communication skills. As a Property Receptionist, you'll be the first point of contact. Role-play with a friend or family member to nail down how you’d handle calls and inquiries. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in property. Make sure you look professional and polished when you show up for your interview. It shows you take the role seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. Plus, it shows you’re keen on the role!
We think you need these skills to ace Property Receptionist (Letting exp) – East London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant letting or property sales experience, as we want to see how you can fit into our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for property and why you’re the perfect fit for the Property Receptionist role. Keep it concise but engaging!
Show Off Your Communication Skills:Since this role involves a lot of communication, make sure your written application showcases your excellent written skills. We want to see clarity and professionalism in your writing!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Stuff
Make sure you’re familiar with the property market in East London. Brush up on local trends, recent sales, and lettings. This will show your passion for the role and help you answer questions confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to property administration. Think about how you would handle specific scenarios, like managing multiple calls or booking appointments. This will help you articulate your experience clearly.
✨Dress to Impress
First impressions matter! Dress professionally to reflect the company’s image. A smart appearance will not only boost your confidence but also show that you take the opportunity seriously.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company culture, team dynamics, or specific responsibilities of the Property Receptionist role. This demonstrates your interest and helps you gauge if it’s the right fit for you.
