At a Glance
- Tasks: Oversee tenancy processes and manage a portfolio of residential properties.
- Company: Dynamic lettings team in Hoddesdon, focused on excellent customer service.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Monday to Friday hours with potential for career advancement.
- Why this job: Join a vibrant team and make a real difference in people's living experiences.
- Qualifications: Experience in property management and strong organisational skills required.
The predicted salary is between 32580 - 39820 £ per year.
Property Manager/Tenancy Manager-Hoddesdon, EN11 About the Role
Ouir clients are seeking an organised, proactive and customer focused Tenancy Manager / Property Manager to join our busy lettings team.
This is a varied role responsible for overseeing the tenancy process from the move in, to the move out, while managing a portfolio of residential properties and delivering excellent service to our landlords and tenants.
The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors.
Key Responsibilities Tenancy Management
- Manage the tenancy process from offer agreed through to move-in.
- Prepare and issue tenancy agreements and supporting documentation.
- Ensure all legal compliance requirements are met beforethe commencement of tenancies.
- Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
- Register tenancy deposits within the required timescales.
- Handle tenancy renewals, rent reviews, and contract extensions.
- Manage tenancy changes, notices, and move-out procedures.
- Liaise with landlords and tenants to resolve tenancy-related queries.
- Property Management
- Manage a portfolio of residential rental properties.
- Coordinate maintenance and repair works with approved contractors.
- Obtain quotations and ensure works are completed efficiently and within budget.
- Arrange/conduct routine property inspections and follow up on any required actions.
- Deal with maintenance issues promptly and professionally.
- Monitor contractor performance and maintain strong working relationships.
- Assist with deposit negotiations and end-of-tenancy matters.
- Maintain accurate property records and update all CRM systems.
- Compliance & Administration
- Ensure compliance with all current lettings legislation and company procedures.
- Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements.
- Keep landlord and tenant records up to date.
- Produce reports and maintain accurate documentation.
- Support the wider lettings team when required.
Skills & Experience Essential
- Previous experience in tenancy management, property management, or residential lettings.
- Excellent organisational and time management skills.
- Strong communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Competant in Microsoft Office and CRM/property management software.
- Full UK driving licence and access to a vehicle.
Desirable
- ARLA Propertymark qualification.
- Knowledge of current lettings legislation and compliance requirements.
- Experience using property management software.
The hours will be
Monday to Friday 8:45am - 6pm
Salary range will be
Property Manager/Tenancy Manager-Hoddesdon, EN11 employer: Round Pegs Recruitment
Round Pegs Recruitment is an excellent employer that values flexibility and work-life balance, offering a hybrid working model that allows for remote options. With a strong focus on employee growth, the company fosters a supportive work culture where team members can thrive and develop their skills in property management. Located in North London, employees benefit from a vibrant community and the opportunity to engage with clients in a dynamic environment.
