At a Glance
- Tasks: Manage properties and ensure clients receive top-notch service from start to finish.
- Company: Established Property Firm with a strong reputation in North London.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Monday to Friday hours with opportunities for career growth.
- Why this job: Join a dynamic team and make a real difference in property management.
- Qualifications: 3+ years in property management, strong organisation, and customer service skills.
The predicted salary is between 30000 - 35000 £ per year.
A strong, well-respected and very established Property Firm are actively seeking a personable Property Manager based in North London.
- Ensuring each client (new and old) experiences a seamless service from start to finish.
- Handling all escalations and complaints with a resolution and retention mentality at speed.
- Ensuring properties are compliant and following industry codes of conduct - handling renewals and legislation changes.
- Evolve contractor relationships and commercial partnership.
- Lead our client referral scheme based on retained landlords.
- Personally manage a portfolio of clients and attention property visits.
- Evolve training process in line with the company values and culture (including Arla training with all new staff).
- Ensuring a seamless out of hours operating system (evenings and weekends).
- Maintain a positive, productive relationship with tenants.
- Preparing reports by collecting, analysing, and summarising data and trends.
- Liaising with our accounts department daily on all business matters.
Qualifications:
- Minimum 3 years relevant Property management/lettings experience.
- Familiarity with all industry laws and regulations.
- Exceptionally high levels of organisation and attention to detail.
- Customer service mindset.
- Competence with office management software (Reapit).
- Professionalism and leadership qualities.
- Solid knowledge of office software such as Microsoft Outlook, Excel, and Word.
- Bottom-line orientation.
- Interpersonal savvy with strong communication and presentation skills.
- Well organised with excellent time management skills.
- Be able to manage their own workload.
- Own car for inspections.
Hours: Monday to Friday 9am - 5:30pm
Salary: £30,000 to £35,000 DOE
We think you need these skills to ace Property Manager – North London
Property Management
Client Relationship Management
Complaint Resolution
Industry Compliance
Contractor Relationship Management
Portfolio Management
Data Analysis
