Tenancy Progressor / Property Manager – Potters Bar, EN6
An opportunity has arisen for a Tenancy Progressor/ Property Manager to join our client based in Potters Bar, EN6Our client are seeking an organised, proactive and customer focused Tenancy Manager / Property Manager to join our busy lettings team. This is a varied role responsible for overseeing the tenancy process from the references and move ins, to the move out, while assisting with managing a portfolio of residential properties and delivering excellent service to our landlords and tenants.The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors.
Responsibilities include but will not be limited to:
Tenancy Management
- Manage the tenancy process from offer agreed through to move-in.
- Prepare and issue tenancy agreements and supporting documentation.
- Ensure all legal compliance requirements are met before the commencement of tenancies.
- Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
- Register tenancy deposits within the required timescales.
- Manage tenancy changes, notices, and move-out procedures.
- Liaise with landlords and tenants to resolve tenancy-related queries.
Property Management
- Assist in the management of residential rental properties.
- Helo to coordinate maintenance and repair works with approved contractors.
- Obtain quotations and ensure works are completed efficiently and within budget.
- Deal with maintenance issues promptly and professionally.
- Monitor contractor performance and maintain strong working relationships.
- Assist with deposit negotiations and end-of-tenancy matters.
- Maintain accurate property records and update all CRM systems.
Compliance & Administration
- Ensure compliance with all current lettings legislation and company procedures.
- Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements.
- Keep landlord and tenant records up to date.
- Produce reports and maintain accurate documentation.
- Support the wider lettings team when required.
The Successful Applicant will need to possess the following skills:
Essential
- Excellent organisational and time management skills.
- Strong communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Competent in Microsoft Office and CRM/property management software.
- Full UK driving licence.
Desirable
- Previous experience in tenancy management, property management, or residential lettings.
- ARLA Propertymark qualification.
- Knowledge of current lettings legislation and compliance requirements.
- Experience using property management software.
The hours will be
Monday to Friday 9am to 6pm
Salary range will be
£30,000 to £32,000 basic
Benefits:
- Ongoing training and professional development
- Supportive and friendly team environment
- Career progression opportunities
- Company pension
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