At a Glance
- Tasks: Support sales and lettings teams with admin tasks and customer interactions.
- Company: Branded independent agency in East London with a vibrant culture.
- Benefits: Competitive salary, Monday to Friday hours, and a dynamic work environment.
- Other info: Fast-paced role with opportunities for growth and development.
- Why this job: Join a passionate team and kickstart your career in property management.
- Qualifications: Experience in property sales or lettings administration preferred.
The predicted salary is between 25000 - 28000 £ per year.
A branded independent agent is looking for a passionate, committed, hardworking and capable Property Receptionist based in East London. The role supports Residential Sales and Lettings Teams with administration requirements.
Responsibilities
- Answer all inbound calls to the required standard and promptly pass them to the appropriate person.
- Book appointments into Team Member’s diaries to the required standard.
- Accurately label property keys and record all incoming and outgoing key transactions.
- Handle inbound calls on the switchboard.
- Ensure canvassing materials conform with specified requirements and are posted within the required timescales.
- Keep property software up to date with all relevant notes and changes of information.
- Produce and circulate property details to appropriate portals and applicants as required.
Sale Department Duties:
- Collate and upload Property Photos, Floor Plans and EPCs.
- Produce and email weekly reports.
- Coordinate Negotiator’s Viewings and source of leads.
- Register applicants and manage new instructions and relevant KPI’s.
- Generate standard letters and ensure money-laundering checks on new clients are up to date.
- Produce canvass and tout material with marketing support.
- Update and maintain the company website and external sites (e.g., Rightmove, OntheMarket) with updated property details.
- Assist negotiators with admin duties and general administration support to the Sales Director.
- Assist with marketing; advertise and proof-read adverts for weekly and monthly publications.
- Book EPCs when needed and conduct EPC & Council Tax Searches.
- Create brochures for all Sales & Lettings Properties and create & send out properties (Lettings & Sales).
- Key adding/tagging for Sales & Lettings.
Lettings Department Duties:
- Collate and upload property photos, floor plans and EPCs.
- Record all necessary tenant information accurately.
- Produce new tenant contracts in accordance with the negotiator’s instructions.
- Ensure all required funds are paid in full before keys are handed over, including completed Right to Rent checks.
- Conduct safety checks before tenants move in and liaise with the management team as necessary.
- Provide and file all required legislative information and safety certificates to tenants.
- Arrange, complete, file and forward inventory checks to relevant parties.
- Provide the standard ‘Welcome Letter’ to the tenant on the day of move-in.
Qualifications / Skills
- Ideally experience in both property sales administrator and lettings administrator; a minimum of 1 year in either role is acceptable.
- Awareness of the company values and expected behaviours.
- Professional image at all times, both in the office and to clients; act as an ambassador for the company.
- Confident, well-presented with excellent written and verbal communication skills.
- Ability to work in a busy environment, remaining motivated, passionate about property, and able to multitask without compromising quality of work or service.
Hours and Salary
- Hours: Monday to Friday 9am – 5pm
- Salary: £25,000 – £28,000 basic
Application
If this role is of interest and you meet the requirements, please submit your most up-to-date CV and contact details to Louise Foster at Roundpegs Property Recruitment. Note: Due to high volumes, we may not respond to all CVs. If you have not heard back within one week, please assume your application was unsuccessful.
Property Receptionist (Letting exp) – East London employer: Round Pegs Recruitment
Join a dynamic and supportive team as a Property Receptionist in East London, where your contributions will be valued and recognised. Our company fosters a collaborative work culture that prioritises employee growth, offering training and development opportunities to enhance your skills in the property sector. With competitive salary packages and a commitment to maintaining a professional yet friendly environment, we ensure that our employees feel motivated and engaged in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Property Receptionist (Letting exp) – East London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property industry. You never know who might have a lead on a Property Receptionist role or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your experience in property sales and lettings. Engage with relevant content to show you're passionate about the industry.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to property administration. Think about how you can showcase your multitasking skills and ability to handle busy environments.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen on joining us. It shows initiative and gives you a better chance of standing out in the crowd.
We think you need these skills to ace Property Receptionist (Letting exp) – East London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Receptionist role. Highlight any relevant experience in property sales or lettings, and don’t forget to showcase your admin skills. We want to see how you can support our Residential Sales and Lettings Teams!
Show Off Your Communication Skills:Since you'll be handling inbound calls and liaising with clients, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and professional language in your application to reflect this!
Highlight Your Multitasking Abilities:This role requires juggling multiple tasks, so make sure to mention any experience you have in a busy environment. We love candidates who can keep their cool while managing various responsibilities without compromising on quality.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Stuff
Make sure you’re familiar with the property market in East London. Brush up on local trends, recent sales, and lettings. This will show your passion for the role and help you answer questions confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to property administration. Think about how you would handle specific scenarios, like managing multiple calls or booking appointments efficiently. This will help you articulate your experience clearly.
✨Dress to Impress
As a Property Receptionist, you’ll be the face of the company. Dress professionally to make a great first impression. A smart appearance reflects your commitment and professionalism, which is key in this role.
✨Showcase Your Skills
Be ready to discuss your organisational skills and ability to multitask. Prepare examples from your past experiences where you successfully managed admin tasks under pressure. This will demonstrate your capability to thrive in a busy environment.
