At a Glance
- Tasks: Manage tenancies and properties while delivering top-notch service to landlords and tenants.
- Company: Join a dynamic lettings team in Hoddesdon, EN11.
- Benefits: Competitive salary with OTE potential, Monday to Friday hours, and career growth opportunities.
- Other info: Fast-paced environment with a focus on teamwork and customer satisfaction.
- Why this job: Be the go-to person for property management and make a real difference in people's lives.
- Qualifications: Experience in tenancy or property management, strong communication skills, and a full UK driving licence.
The predicted salary is between 32580 - 39820 £ per year.
Property Manager/Tenancy Manager-Hoddesdon, EN11
About the Role
Ouir clients are seeking an organised, proactive and customer focused Tenancy Manager / Property Manager to join our busy lettings team.
This is a varied role responsible for overseeing the tenancy process from the move in, to the move out, while managing a portfolio of residential properties and delivering excellent service to our landlords and tenants.
The successful candidate will be highly organised, able to prioritise a busy workload and confident in building strong relationships with landlords, tenants and contractors.
Key Responsibilities
- Tenancy Management
- Manage the tenancy process from offer agreed through to move-in.
- Prepare and issue tenancy agreements and supporting documentation.
- Ensure all legal compliance requirements are met beforethe commencement of tenancies.
- Coordinate referencing, Right to Rent checks, deposits, and move-in appointments.
- Register tenancy deposits within the required timescales.
- Handle tenancy renewals, rent reviews, and contract extensions.
- Manage tenancy changes, notices, and move-out procedures.
- Liaise with landlords and tenants to resolve tenancy-related queries.
- Property Management
- Manage a portfolio of residential rental properties.
- Coordinate maintenance and repair works with approved contractors.
- Obtain quotations and ensure works are completed efficiently and within budget.
- Arrange/conduct routine property inspections and follow up on any required actions.
- Deal with maintenance issues promptly and professionally.
- Monitor contractor performance and maintain strong working relationships.
- Assist with deposit negotiations and end-of-tenancy matters.
- Maintain accurate property records and update all CRM systems.
- Compliance & Administration
- Ensure compliance with all current lettings legislation and company procedures.
- Monitor expiry dates for gas safety certificates, EICRs, EPCs, smoke and carbon monoxide alarms, and other statutory requirements.
- Keep landlord and tenant records up to date.
- Produce reports and maintain accurate documentation.
- Support the wider lettings team when required.
Skills & Experience
Essential
- Previous experience in tenancy management, property management, or residential lettings.
- Excellent organisational and time management skills.
- Strong communication and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Competant in Microsoft Office and CRM/property management software.
- Full UK driving licence and access to a vehicle.
Desirable
- ARLA Propertymark qualification.
- Knowledge of current lettings legislation and compliance requirements.
- Experience using property management software.
The hours will be
Monday to Friday 8:45am – 6pm
Salary range will be
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Property Manager/Tenancy Manager-Hoddesdon, EN11 in London employer: Round Pegs Recruitment
Round Pegs Recruitment is an excellent employer that values flexibility and work-life balance, offering a hybrid working model that allows for remote options. With a strong focus on employee growth, the company fosters a supportive work culture where team members can thrive and develop their skills in property management. Located in North London, employees benefit from a vibrant community and the opportunity to engage with clients in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager/Tenancy Manager-Hoddesdon, EN11 in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Round Pegs Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Round Pegs Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Round Pegs Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Property Manager/Tenancy Manager-Hoddesdon, EN11 in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Property Manager/Tenancy Manager-Hoddesdon, EN11 role at Round Pegs Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Round Pegs Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Round Pegs Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Round Pegs Recruitment.
