At a Glance
- Tasks: Lead and manage a diverse property portfolio while optimising rental income.
- Company: Dynamic social housing organisation based in Camden, NW6.
- Benefits: Competitive salary, 28 days holiday, sick pay, and pension scheme.
- Other info: Great opportunities for professional development and team collaboration.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: 7-10 years of property management experience and strong leadership skills.
The predicted salary is between 47000 - 53000 £ per year.
Our client is seeking a highly experienced and motivated Head of Property Management to oversee and manage our social housing property portfolio based in Camden, NW6. The successful candidate will ensure the efficient operation of our properties, maintain excellent landlord and tenant relationships, and maximise rental income. This senior-level position requires strong leadership skills, exceptional organisational abilities, and in-depth knowledge of property management practices, with emphasis on commerciality, structure and being able to lead from day one.
Responsibilities
- Property Management: Oversee the management of a diverse portfolio of properties. Develop and implement property management strategies to optimise occupancy rates and rental income. Manage team to conduct regular property inspections to ensure compliance with safety, maintenance, and regulatory standards. Handle maintenance and repair activities, including budgeting, contractor selection, and supervision. Keep detailed records of all contracts, SLAs, and compliance documents. Report progress and incidents to line manager and board. Act as the main point of contact for tenants, suppliers, maintenance team, complaints, and legal representatives. Ensure all legislation related protocols are adhered to. Deal with inventories at check-in and check-out, liaising with suppliers.
- Tenant Relations: Maintain strong relationships with tenants, addressing concerns promptly. Oversee the leasing process, lease negotiations, and legal compliance. Handle complaints, disputes, and lease violations, resolving them effectively. Deal with notices, court hearings and evictions.
- Financial Management: Develop and manage property budgets; meet or exceed financial targets. Monitor rental arrears, implement collection procedures, and resolve outstanding balances. Analyse market trends, rental rates, and property expenses for accurate projections.
- Team Leadership: Provide leadership, guidance, and mentoring to property management and maintenance professionals. Set performance objectives, conduct evaluations, and offer constructive feedback. Foster a positive and collaborative work environment.
- Legal and Regulatory Compliance: Stay up to date with property laws, regulations, and best practices. Manage lease agreements, renewals, terminations, and evictions in compliance with legal requirements. Liaise with legal counsel and external stakeholders on property-related matters.
Qualifications
- 7–10 years of property management experience, including diverse portfolios and direct staff management.
- Relevant qualification in Property Management, Lettings, or Block Management (desirable).
- Solid understanding of UK landlord-tenant laws and regulatory requirements.
- Strong leadership and team management skills.
- Exceptional organisational and multitasking abilities with keen attention to detail.
- Excellent communication and interpersonal skills.
- Professional certifications such as RICS, IRPM, or ARLA desirable but not essential.
- Proficiency in property management software and financial reporting tools.
- Strong financial acumen and analytical skills.
- Problem-solving skills and ability to make sound decisions under pressure.
- Professional demeanour, integrity, and commitment to customer service.
- In-depth knowledge of the tenant journey from agent to check-out.
Working Hours Monday to Friday, 9am – 6pm
Salary £47,000 to £53,000 pa (or approximately £55,000 to £60,000 pa)
Benefits
- Performance incentives based on experience.
- 28 days holiday, including bank holidays.
- Sick pay and extra time off over Christmas.
- NEST pension scheme.
- Development and career progression opportunities.
Head of Property Management – West Hampstead, NW6 in London employer: Round Pegs Recruitment
Our client is an exceptional employer, offering a dynamic work environment in the heart of West Hampstead, NW6, where you can make a meaningful impact on the community through effective property management. With a strong emphasis on employee development, competitive benefits including 28 days of holiday and performance incentives, and a collaborative culture that values leadership and innovation, this role provides an excellent opportunity for growth and professional fulfilment. Join a team that prioritises tenant relations and operational excellence while enjoying a supportive workplace that encourages your career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property Management – West Hampstead, NW6 in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its properties. Understand their management style and recent projects. This will help you tailor your answers and show that you’re genuinely interested in the role. Plus, it’ll give you some great talking points to impress the interviewers!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've successfully managed teams or resolved tenant issues in the past. Highlighting your experience in maintaining strong landlord-tenant relationships will definitely set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates all in one place!
We think you need these skills to ace Head of Property Management – West Hampstead, NW6 in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Property Management role. Highlight your experience in managing diverse property portfolios and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've maximised rental income or improved tenant relations in your previous roles.
Showcase Your Knowledge:Demonstrate your understanding of UK landlord-tenant laws and property management best practices. We love candidates who can show they’re up-to-date with industry trends and regulations, so don’t hold back!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the properties in the portfolio you'll be managing. Familiarise yourself with their unique features, occupancy rates, and any current issues. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you've faced and how you motivated your team to overcome them. This role requires strong leadership, so showcasing your ability to guide and mentor others will be key.
✨Brush Up on Legal Knowledge
Since this position involves a lot of legal compliance, make sure you're up to date with UK landlord-tenant laws and property regulations. Be ready to discuss how you've navigated legal challenges in previous roles, as this will highlight your expertise and reliability.
✨Showcase Your Financial Acumen
Be prepared to talk about your experience with budgeting and financial management. Bring examples of how you've maximised rental income or reduced costs in previous positions. This will demonstrate your ability to manage the financial aspects of property management effectively.
