At a Glance
- Tasks: Lead and manage a diverse property portfolio while optimising rental income.
- Company: Dynamic social housing organisation based in Camden, NW6.
- Benefits: Competitive salary, 28 days holiday, sick pay, and pension scheme.
- Other info: Opportunities for professional development and a collaborative work environment.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: 7-10 years of property management experience and strong leadership skills.
The predicted salary is between 47000 - 53000 £ per year.
Our client is seeking a highly experienced and motivated Head of Property Management to oversee and manage our social housing property portfolio based in Camden, NW6. The successful candidate will ensure the efficient operation of our properties, maintain excellent landlord and tenant relationships, and maximise rental income. This senior-level position requires strong leadership skills, exceptional organisational abilities, and in-depth knowledge of property management practices, with emphasis on commerciality, structure and being able to lead from day one.
Responsibilities
- Property Management: Oversee the management of a diverse portfolio of properties. Develop and implement property management strategies to optimise occupancy rates and rental income. Manage team to conduct regular property inspections to ensure compliance with safety, maintenance, and regulatory standards. Handle maintenance and repair activities, including budgeting, contractor selection, and supervision. Keep detailed records of all contracts, SLAs, and compliance documents. Report progress and incidents to line manager and board. Act as the main point of contact for tenants, suppliers, maintenance team, complaints, and legal representatives. Ensure all legislation related protocols are adhered to. Deal with inventories at check-in and check-out, liaising with suppliers.
- Tenant Relations: Maintain strong relationships with tenants, addressing concerns promptly. Oversee the leasing process, lease negotiations, and legal compliance. Handle complaints, disputes, and lease violations, resolving them effectively. Deal with notices, court hearings and evictions.
- Financial Management: Develop and manage property budgets; meet or exceed financial targets. Monitor rental arrears, implement collection procedures, and resolve outstanding balances. Analyse market trends, rental rates, and property expenses for accurate projections.
- Team Leadership: Provide leadership, guidance, and mentoring to property management and maintenance professionals. Set performance objectives, conduct evaluations, and offer constructive feedback. Foster a positive and collaborative work environment.
- Legal and Regulatory Compliance: Stay up to date with property laws, regulations, and best practices. Manage lease agreements, renewals, terminations, and evictions in compliance with legal requirements. Liaise with legal counsel and external stakeholders on property-related matters.
Qualifications
- 7–10 years of property management experience, including diverse portfolios and direct staff management.
- Relevant qualification in Property Management, Lettings, or Block Management (desirable).
- Solid understanding of UK landlord-tenant laws and regulatory requirements.
- Strong leadership and team management skills.
- Exceptional organisational and multitasking abilities with keen attention to detail.
- Excellent communication and interpersonal skills.
- Professional certifications such as RICS, IRPM, or ARLA desirable but not essential.
- Proficiency in property management software and financial reporting tools.
- Strong financial acumen and analytical skills.
- Problem-solving skills and ability to make sound decisions under pressure.
- Professional demeanour, integrity, and commitment to customer service.
- In-depth knowledge of the tenant journey from agent to check-out.
Working Hours Monday to Friday, 9am – 6pm
Salary £47,000 to £53,000 pa (or approximately £55,000 to £60,000 pa)
Benefits
- Performance incentives based on experience.
- 28 days holiday, including bank holidays.
- Sick pay and extra time off over Christmas.
- NEST pension scheme.
- Development and career progression opportunities.
Head of Property Management – West Hampstead, NW6 employer: Round Pegs Recruitment
Round Pegs Recruitment is an excellent employer that values flexibility and work-life balance, offering a hybrid working model that allows for remote options. With a strong focus on employee growth, the company fosters a supportive work culture where team members can thrive and develop their skills in property management. Located in North London, employees benefit from a vibrant community and the opportunity to engage with clients in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property Management – West Hampstead, NW6
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join local meetups, or even hit up LinkedIn to find connections who can give you the inside scoop on job openings.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience in managing diverse property portfolios and your knack for maintaining strong tenant relationships. We want them to see you as the go-to person for the role!
✨Tip Number 3
Prepare for interviews by brushing up on property management laws and best practices. Be ready to discuss how you've handled challenges in the past, like resolving tenant disputes or managing budgets. This will show you're not just a talker but someone who can deliver results.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you one step closer to landing that Head of Property Management role!
We think you need these skills to ace Head of Property Management – West Hampstead, NW6
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Property Management role. Highlight your experience in managing diverse property portfolios and any leadership roles you've held. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've maximised rental income or improved tenant relations in your previous roles.
Showcase Your Knowledge:Demonstrate your understanding of UK landlord-tenant laws and property management best practices. We’re looking for someone who can hit the ground running, so let us know how you stay updated on industry trends!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Portfolio Inside Out
Before the interview, make sure you’re familiar with the properties in the portfolio. Understand their unique features, occupancy rates, and any recent challenges. This will show your potential employer that you’re proactive and ready to hit the ground running.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve motivated staff, resolved conflicts, or improved team performance. This is crucial for a senior role like Head of Property Management.
✨Showcase Your Financial Acumen
Be ready to discuss your experience with budgeting and financial management. Bring examples of how you’ve maximised rental income or reduced costs in previous roles. This will highlight your ability to meet financial targets and manage property budgets effectively.
✨Understand Legal Compliance
Brush up on UK landlord-tenant laws and regulations relevant to property management. Be prepared to discuss how you’ve ensured compliance in past roles, as this is a key responsibility for the position. Showing your knowledge here can set you apart from other candidates.
