Block Manager – Grays, RM17 in Essex

A fantastic opportunity for an Experienced Block Manager has just come available. Our client based in Grays, RM17 are currently looking for a Block Manager to join their busy and growing block management department.

Duties will include but not limited to:

• Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters.
• Manage and coordinate maintenance and repair works, liaising with contractors and the in-house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget.
• Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner.
• Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports.
• Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable.
• Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations.
• Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders.
• Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification.
• Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations.
• Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs.
• Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies.
• Assist with AGMs, EGMs, and residents’ meetings, including the preparation of agendas, minutes, and follow-up on agreed actions.
• Handle insurance claims and liaise with brokers and loss adjusters where necessary.
• Oversee parking management, including permit allocation and resolution of related queries.
• Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner.
• Provide exceptional customer service to clients and residents, maintaining the company’s reputation for professionalism and responsiveness.

The right candidate ideally will possess the following:

• Minimum of 1–2 years’ experience in residential block or property management.
• Strong understanding of relevant legislation including health and safety and leasehold compliance.
• Excellent communication and interpersonal skills, with a customer‑focused approach.
• Ability to manage multiple tasks effectively and work both independently and as part of a team.
• Proficient in Microsoft Office and property management software.
• Proactive problem‑solver with a practical approach.
• Strong commitment to providing exceptional client service.
• Professional, approachable, and a strong team player.
• Full UK driving licence and access to a car (essential).

The hours will be: Monday to Friday 9am – 6pm

Salary range will be: between £38,000pa to £40,000pa basic

If this role is of interest to you and you have the necessary role requirements, please submit your most up to date CV and contact details to Louise Foster at Roundpegs Property Recruitment today.

Due to the high volume of enquiries that we receive, we are not always able to respond to all CVs. If you have not received a response within one week, please assume that your application has been unsuccessful in this instance. Thank you for your interest in Roundpegs Recruitment.

If you are already registered with Roundpegs Recruitment, please express your interest in this role to your consultant.