At a Glance
- Tasks: Lead and manage a dynamic lettings team to enhance operations and client experience.
- Company: A growing London property agency with a focus on residential sales and lettings.
- Benefits: Competitive salary, commission, performance bonuses, and long-term growth opportunities.
- Other info: Supportive environment with a focus on operational efficiency and professional development.
- Why this job: Shape the future of the lettings department while working with diverse clients.
- Qualifications: Experience in London residential lettings and strong team management skills.
The predicted salary is between 45000 - 50000 £ per year.
Our client is a growing London property agency specialising in residential sales, lettings, and property management. With a strong mix of local and overseas landlords, our business is entering a new stage of operational growth and team development.
They are looking for a strong Lettings Manager with proven team management ability to help lead, structure, and improve the day-to-day lettings operation of the company. This role is not simply for a negotiator or salesperson. Our client is looking for someone who can manage people, improve processes, maintain standards, and build a stronger lettings department over the long term.
Key Responsibilities- Lead and manage the lettings team on a daily basis
- Monitor team performance, accountability, and workflow management
- Set clear KPIs, targets, and expectations for negotiators and lettings staff
- Improve team structure, communication flow, and operational efficiency
- Support and train junior staff to improve consistency and professionalism
- Oversee pipeline management, applicant follow-up, and deal progression
- Ensure landlords and applicants receive professional and timely communication
- Handle escalated client issues and support the team with difficult cases
- Work closely with the Property Management department to improve landlord retention and overall client experience
- Identify weaknesses in workflow and implement practical improvements
- Maintain high compliance and operational standards across the department
- Help the company adapt operationally to ongoing Renters’ Rights Reform changes
- Previous London residential lettings experience required
- Previous team management or leadership experience strongly preferred
- Strong organisational and operational management skills
- Ability to manage pressure and prioritise multiple tasks effectively
- Strong communication and people management ability
- Calm, solutions-focused, and highly accountable
- Comfortable managing performance and holding staff accountable
- Strong understanding of the London rental market and lettings process
- Fluent English required; Mandarin speaking highly preferred due to client base
- Someone who can genuinely lead and manage a team
- Is highly organised and process driven
- Can improve structure rather than create chaos
- Has strong ownership mentality and attention to detail
- Can remain calm under pressure
- Understands both business growth and operational stability
- Is proactive, responsible, and commercially aware
Salary in the region of 45/50K per annum plus commission and performance related bonuses.
Benefits- Long-term growth opportunity within the company
- Supportive but ambitious working environment
- Opportunity to play a key role in shaping the future structure of the lettings department
- Exposure to both local and international clients
Senior Lettings Manager – London Bridge, SE1 in City of Westminster employer: Round Pegs Recruitment
Our client is an excellent employer, offering a supportive yet ambitious work environment that fosters long-term growth and development. As a Senior Lettings Manager in the vibrant London Bridge area, you will have the unique opportunity to shape the future of the lettings department while working with a diverse mix of local and international clients. The company prioritises employee development, providing training and support to enhance your skills and career progression in the dynamic property market.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Lettings Manager – London Bridge, SE1 in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property industry. Attend local events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to lettings and think about how your experience aligns with their goals. We want you to shine, so practice common interview questions and come armed with examples of your past successes!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for their lettings team. Keep it friendly and professional!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, applying directly shows your interest in being part of our growing team at StudySmarter. Let’s get you that dream job!
We think you need these skills to ace Senior Lettings Manager – London Bridge, SE1 in City of Westminster
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences that match the Senior Lettings Manager role. Highlight your previous lettings experience and any team management roles you've held, as we want to see how you can lead our team effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your understanding of the London rental market and how you can improve processes within our lettings department.
Showcase Your Leadership Skills:We’re looking for someone who can genuinely lead a team. In your application, share examples of how you've managed teams in the past, improved performance, and maintained high standards. This will help us see your potential impact on our operations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the London rental market and lettings process. Be ready to discuss recent trends, challenges, and how you can contribute to improving the lettings operation. This shows you're not just a candidate, but someone who understands the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight specific situations where you improved team performance or resolved conflicts. This will demonstrate your ability to lead and structure a team effectively, which is crucial for this role.
✨Be Process-Driven
Think about ways you've improved operational efficiency in previous roles. Be ready to share practical examples of how you've implemented changes that enhanced workflow or compliance. This will show that you can bring structure and stability to the lettings department.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since strong communication is key in this role, consider doing mock interviews with friends or family. This will help you convey your ideas effectively and demonstrate your people management skills during the actual interview.
