At a Glance
- Tasks: Lead and manage a diverse property portfolio while optimising rental income.
- Company: Dynamic social housing organisation in Camden, NW6.
- Benefits: Competitive salary, performance incentives, and 28 days holiday.
- Other info: Join a collaborative team with opportunities for professional growth.
- Why this job: Make a real difference in the community through effective property management.
- Qualifications: 7-10 years of property management experience and strong leadership skills.
The predicted salary is between 47000 - 53000 £ per year.
Our client is seeking a highly experienced and motivated Head of Property Management to oversee and manage our social housing property portfolio based in Camden, NW6. The successful candidate will ensure the efficient operation of our properties, maintain excellent landlord and tenant relationships, and maximise rental income. This senior-level position requires strong leadership skills, exceptional organisational abilities, and in-depth knowledge of property management practices, with emphasis on commerciality, structure and being able to lead from day one.
Responsibilities
- Property Management: Oversee the management of a diverse portfolio of properties. Develop and implement property management strategies to optimise occupancy rates and rental income. Manage team to conduct regular property inspections to ensure compliance with safety, maintenance, and regulatory standards. Handle maintenance and repair activities, including budgeting, contractor selection, and supervision. Keep detailed records of all contracts, SLAs, and compliance documents. Report progress and incidents to line manager and board. Act as the main point of contact for tenants, suppliers, maintenance team, complaints, and legal representatives. Ensure all legislation related protocols are adhered to. Deal with inventories at check-in and check-out, liaising with suppliers.
- Tenant Relations: Maintain strong relationships with tenants, addressing concerns promptly. Oversee the leasing process, lease negotiations, and legal compliance. Handle complaints, disputes, and lease violations, resolving them effectively. Deal with notices, court hearings and evictions.
- Financial Management: Develop and manage property budgets; meet or exceed financial targets. Monitor rental arrears, implement collection procedures, and resolve outstanding balances. Analyse market trends, rental rates, and property expenses for accurate projections.
- Team Leadership: Provide leadership, guidance, and mentoring to property management and maintenance professionals. Set performance objectives, conduct evaluations, and offer constructive feedback. Foster a positive and collaborative work environment.
- Legal and Regulatory Compliance: Stay up to date with property laws, regulations, and best practices. Manage lease agreements, renewals, terminations, and evictions in compliance with legal requirements. Liaise with legal counsel and external stakeholders on property-related matters.
Qualifications
- 7–10 years of property management experience, including diverse portfolios and direct staff management.
- Relevant qualification in Property Management, Lettings, or Block Management (desirable).
- Solid understanding of UK landlord-tenant laws and regulatory requirements.
- Strong leadership and team management skills.
- Exceptional organisational and multitasking abilities with keen attention to detail.
- Excellent communication and interpersonal skills.
- Professional certifications such as RICS, IRPM, or ARLA desirable but not essential.
- Proficiency in property management software and financial reporting tools.
- Strong financial acumen and analytical skills.
- Problem-solving skills and ability to make sound decisions under pressure.
- Professional demeanour, integrity, and commitment to customer service.
- In-depth knowledge of the tenant journey from agent to check-out.
Working Hours
Monday to Friday, 9am – 6pm
Salary
£47,000 to £53,000 pa (or approximately £55,000 to £60,000 pa)
Benefits
Performance incentives based on experience. 28 days holiday, including
Head of Property Management – West Hampstead, NW6 in Cardiff employer: Round Pegs Recruitment
Round Pegs Recruitment is an excellent employer that values flexibility and work-life balance, offering a hybrid working model that allows for remote options. With a strong focus on employee growth, the company fosters a supportive work culture where team members can thrive and develop their skills in property management. Located in North London, employees benefit from a vibrant community and the opportunity to engage with clients in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Property Management – West Hampstead, NW6 in Cardiff
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Round Pegs Recruitment.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Round Pegs Recruitment? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Round Pegs Recruitment's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Head of Property Management – West Hampstead, NW6 in Cardiff
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Property Management – West Hampstead, NW6 role at Round Pegs Recruitment, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Round Pegs Recruitment
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Round Pegs Recruitment operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Round Pegs Recruitment. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Round Pegs Recruitment.
