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- Tasks: Join our team as a Warehouse Fulfilment Assistant, picking and packing orders with precision.
- Company: Rough Trade is a leading independent music retailer, celebrating over 40 years of great music.
- Benefits: Earn £12.60 per hour with flexible hours and potential overtime; enjoy a vibrant work culture.
- Why this job: Be part of a unique music retail experience and help shape the future of eCommerce.
- Qualifications: Attention to detail, customer service skills, and a passion for music are essential.
- Other info: Seasonal contract from October to December; full-time and part-time roles available.
Please note you must live in Bristol or be relocating to Bristolandbe able to travel to our Brislington Warehouse.
Role: Warehouse Fulfilment Assistant
Location: Brislington, Bristol
Contract: Full-time and part-time
Salary: £12.60 per hour
Basis: Seasonal (12-week contract, October- December)
Hours: 37.5 hours per week full-time. 15-22.5 hours per week part-time. Overtime may be available.
We have a great opportunity for seasonal Warehouse Fulfilment Assistants to join our Warehouse team in Brislington, Bristol.
In this role, you will help us to deliver an excellent level of service for our eCommerce and Wholesale customers.
For over 40 years, Rough Trade has been trusted by customers and the music industry to shine a spotlight on the best new music from all over the world. This has afforded Rough Trade a unique role and scope of opportunity within the UK and Global music retail industry. There is no other music retail shopping experience quite like that offered by Rough Trade. This role is a unique chance to be part of something truly special within the music retail landscape, and for the right candidate to truly make their mark.
Working at Rough Trade is a unique opportunity to join one of the largest independent music retailers in the world, and to work in a vibrant and exciting environment where every day is truly different.
The ideal candidate will thrive in a fast-paced, customer-orientated environment. Our eCommerce business is growing rapidly and we\’re looking for people with a positive attitude who can grow with the business and help establish Rough Trade as the Number 1 place to buy records online.
Responsibilities:
- Picking & Packing orders to required standards.
- Receiving & sorting deliveries from suppliers.
- Filing and accurately preparing stock.
- Shipping orders through Royal Mail and other carriers.
- Customer Service. Speaking with customers online & on the phone to resolve issues.
- Stock control to maintain an accurate inventory.
- Maintaining a clean & organised work environment.
The ideal candidate should be organised, hardworking, confident, trustworthy, diligent, and reliable, and should also possess the following skills and experience:
- Excellent attention to detail.
- Some experience in a similar environment or customer-facing role.
- Fast learner.
- Positive team member.
- Passionate about delivering an excellent level of customer service – ideally with a passion for Music.
We\’re offering both full-time role (37.5 HPW) and part-time roles. Successful candidates will be able to work a flexible work pattern from Monday to Sunday.
We are a Real Living Wage employer.
NO AGENCIES PLEASE.
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Seasonal Warehouse Assistant Our Stores · UK Head Office employer: Rough Trade
Contact Detail:
Rough Trade Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Warehouse Assistant Our Stores · UK Head Office
✨Tip Number 1
Familiarise yourself with the music retail industry, especially Rough Trade's unique offerings. Being knowledgeable about their products and services will help you stand out during any conversations or interviews.
✨Tip Number 2
Highlight your customer service skills in any discussions. Since this role involves direct interaction with customers, showcasing your ability to resolve issues and provide excellent service will be crucial.
✨Tip Number 3
Demonstrate your organisational skills by discussing any relevant experience you have in stock control or inventory management. This will show that you can maintain an accurate inventory, which is key for the role.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours. Since the role offers both full-time and part-time options, showing your willingness to adapt to different schedules can make you a more attractive candidate.
We think you need these skills to ace Seasonal Warehouse Assistant Our Stores · UK Head Office
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in warehouse or customer service roles. Emphasise skills like attention to detail and teamwork, which are crucial for this position.
Write a Compelling Cover Letter: Craft a cover letter that showcases your passion for music and customer service. Mention why you want to work at Rough Trade and how your skills align with their values and the role's requirements.
Highlight Availability: Clearly state your availability in your application. Since the role offers both full-time and part-time options, indicate your preferred hours and flexibility to work weekends.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Rough Trade
✨Know the Company
Before your interview, take some time to research Rough Trade. Understand their history, values, and what makes them unique in the music retail industry. This will show your genuine interest in the role and help you connect with the interviewers.
✨Highlight Relevant Experience
Make sure to discuss any previous experience you have in warehouse roles or customer service. Be specific about your responsibilities and achievements, especially those that demonstrate your attention to detail and ability to thrive in a fast-paced environment.
✨Show Your Passion for Music
Since Rough Trade is deeply rooted in the music industry, expressing your passion for music can set you apart. Share your favourite artists or albums, and explain how this passion drives your desire to work in a music retail environment.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This shows your enthusiasm and helps you determine if the job is the right fit for you.