At a Glance
- Tasks: Provide efficient reception services and clerical support in a busy GP practice.
- Company: Rough Hay Surgery, a friendly and professional healthcare provider.
- Benefits: Part-time hours with flexibility and a supportive work environment.
- Other info: Opportunity for growth in a dynamic healthcare setting.
- Why this job: Join a CQC rated GOOD practice and make a difference in patient care.
- Qualifications: GCSEs in English and Maths; excellent communication and IT skills required.
The predicted salary is between 10 - 12 £ per hour.
Rough Hay Surgery are looking to recruit a Receptionist/Administrator for our small yet very busy practice. The post holder will be expected to provide an efficient reception service to our patients whilst also providing clerical duties at the request of clinical and managerial staff. The post is for part time hours Mon-Fri and the successful applicant must be flexible and available to work full time hours when required to cover sickness and annual leave. The pay for this role is National minimum wage at the time of interview.
Main duties of the job:
- The ability to multi-task is essential on any reception and the successful applicant will ideally have previous experience of working within General practice.
- Excellent communication skills, including a good telephone manner.
- Good level of I.T skills and knowledge (experience of EMIS preferred but not mandatory).
- Ability to work as both part of a team and independently.
- Be available to open/close surgery at appropriate times.
About us:
Rough Hay Surgery is a small but busy practice near the centre of Darlaston. We encourage a friendly yet professional atmosphere. We are CQC rated GOOD and strive to deliver a high standard of care to our patient population.
Job responsibilities:
The post will involve answering telephone calls, booking appointments, dealing with general queries from patients, generating prescriptions, receipt of deliveries, sorting of post and more.
Person Specification:
Qualifications: GCSE grade A-C (or equivalent) in English and Maths.
GP Receptionist/Administrator in Wednesbury employer: Rough Hay Surgery
Rough Hay Surgery is an excellent employer that fosters a friendly yet professional work environment, making it an ideal place for those seeking meaningful employment in healthcare. With a commitment to high standards of patient care and a supportive team culture, employees have the opportunity to grow their skills while contributing to the well-being of the community. Located in the heart of Darlaston, our practice offers flexible working hours and a chance to be part of a CQC rated GOOD facility, ensuring a rewarding experience for all staff.
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist/Administrator in Wednesbury
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on Rough Hay Surgery. Familiarise yourself with their values and services. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions for a GP Receptionist/Administrator role and rehearse your answers. Focus on your communication skills and how you've handled multi-tasking in previous jobs. We want to see your personality shine through!
✨Tip Number 3
Dress the part! Even though it’s a small practice, first impressions matter. Wear something smart-casual that reflects professionalism but also feels comfortable. You want to feel confident when you walk in for your interview!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace GP Receptionist/Administrator in Wednesbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially in reception or administration roles. We want to see how your skills match what we're looking for at Rough Hay Surgery!
Show Off Your Communication Skills:Since excellent communication is key for this role, include examples of how you've effectively communicated with patients or colleagues in the past. A good telephone manner can really set you apart!
Be Flexible:Let us know about your availability and willingness to cover shifts when needed. Flexibility is super important in our busy practice, so make sure to mention it in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rough Hay Surgery
✨Know the Practice Inside Out
Before your interview, take some time to research Rough Hay Surgery. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Communication Skills
As a GP Receptionist/Administrator, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially over the phone. Practising common scenarios can help you feel more confident during the interview.
✨Demonstrate Your Multi-Tasking Abilities
Given the busy nature of the practice, be ready to discuss how you manage multiple tasks simultaneously. Think of specific instances where you successfully juggled various responsibilities and how you prioritised them to ensure smooth operations.
✨Be Flexible and Ready to Adapt
Since the role requires flexibility in working hours, be prepared to discuss your availability and willingness to cover for colleagues. Highlight any past experiences where you adapted to changing circumstances or took on additional responsibilities.
