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- Tasks: Lead large-scale projects and ensure seamless delivery for customer satisfaction.
- Company: Join Rotork, a global leader in flow control and instrumentation.
- Benefits: Competitive salary, travel opportunities, and a chance to shape the future.
- Why this job: Make a real impact while working with diverse teams and innovative projects.
- Qualifications: Degree in Mechanical/Electrical Engineering and strong project management skills.
- Other info: Exciting growth phase with opportunities for career advancement.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Customer Project Lead (Project Engineer)
Are you passionate about driving large‑scale projects to successful completion? We’re looking for a dynamic Project Delivery Manager to lead the end‑to‑end delivery of complex orders, working closely with our outside sales and back‑office teams. This is a customer‑facing role where your ability to communicate clearly, manage expectations, and deliver results will be key to enhancing customer satisfaction and business performance.
This role reports directly to the Talent Acquisition Lead and works cross‑functionally with Sales, Engineering, Customer Support, and Supply Chain teams. You’ll also engage with Contract Engineers and Customer Support Engineers to ensure seamless project delivery and alignment with business goals. You’ll act as the single point of contact for customers, managing technical and commercial aspects of each project. From coordinating internal teams to overseeing inventory and ensuring compliance with project terms, you’ll play a pivotal role in ensuring smooth execution. Your strong commercial acumen, negotiation skills, and ability to influence cross‑functional teams will help you navigate challenges and deliver exceptional outcomes.
We’re seeking someone with a proven track record in managing significant orders, ideally with knowledge of valve automation products.
Qualifications
- Formal qualification in Mechanical/Electrical Engineering
- Excellent negotiation and influencing skills
- High commercial awareness
- Familiarity with project management tools
- Willingness and ability to travel nationally and internationally
Required Experience
- Proven track record of project/contract management
- Proficiency level in English in both writing and speaking
- Ability to travel nationally and internationally
Additional Information
Rotork is the market‑leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food—these are the flows on which our modern world depends. Today we’re respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that’s what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market success. It’s a great time to join us and make an impact in shaping the future of our business.
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Customer Project Lead (Project Engineer) employer: Rotork
Contact Detail:
Rotork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Project Lead (Project Engineer)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Knowing their recent achievements or challenges will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role is customer-facing, being able to articulate your thoughts clearly and confidently is crucial. Consider mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on exciting projects.
We think you need these skills to ace Customer Project Lead (Project Engineer)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Project Lead role. Highlight your project management experience and any relevant technical knowledge, especially in valve automation products.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about project delivery and how your background makes you a great fit. Be sure to mention your negotiation skills and ability to manage cross-functional teams.
Showcase Your Communication Skills: Since this is a customer-facing role, demonstrate your communication prowess in your application. Use clear and concise language, and provide examples of how you've successfully managed customer expectations in the past.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Rotork
✨Know Your Projects Inside Out
Before the interview, make sure you thoroughly understand the projects you've managed in the past. Be ready to discuss specific challenges you faced, how you overcame them, and the results you achieved. This will showcase your project management skills and give the interviewer confidence in your abilities.
✨Brush Up on Technical Knowledge
Since this role involves valve automation products, it’s crucial to have a solid grasp of the technical aspects related to these products. Familiarise yourself with relevant engineering principles and be prepared to discuss how they apply to project delivery. This will demonstrate your expertise and readiness for the role.
✨Showcase Your Communication Skills
As a Customer Project Lead, clear communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've effectively communicated with cross-functional teams or customers in the past. This will highlight your ability to manage expectations and enhance customer satisfaction.
✨Prepare for Negotiation Scenarios
Given the importance of negotiation skills in this role, think of a few scenarios where you successfully negotiated terms or resolved conflicts. Be ready to discuss your approach and the outcomes. This will illustrate your commercial acumen and ability to influence others, which are vital for success in this position.
