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- Tasks: Deliver exceptional customer service and support our External Sales team.
- Company: Join Rotork, a global leader in flow control and instrumentation.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Why this job: Kickstart your career in sales while making a real impact on customer satisfaction.
- Qualifications: Customer service experience and strong communication skills are essential.
- Other info: Be part of an exciting growth journey with excellent career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional customer experiences and ready to take the next step forward in your career? We're looking for a proactive and customer-focused individual to join our team in a key role that directly supports our External Sales function.
As a vital member of our Customer Service team, you'll work closely with External Sales to build strong, lasting relationships with our customers. Your primary focus will be ensuring the smooth and efficient processing of sales orders, playing a key part in maintaining customer satisfaction and operational excellence.
What You'll Be Doing:
- Providing outstanding customer service across phone and email
- Responding to customer enquiries quickly, accurately, and within agreed timeframes
- Managing, tracking, and expediting customer orders
- Working collaboratively with internal teams to create effective, customer-centric solutions
- Maintaining clear and professional communication at all times
Who We're Looking For:
This position is ideal for someone with a solid background in customer service who's eager to grow their career in a sales-aligned role. You'll thrive here if you are:
- A confident communicator with a passion for solving problems
- Highly organised and able to handle multiple priorities
- Motivated by helping customers and delivering great outcomes
- Ready to bring energy, initiative, and a team-focused mindset
Why Join Us?
This role offers an exciting opportunity to strengthen your customer service expertise while building skills that will support a future in sales. If you're ready to take your career to the next level and make a meaningful impact, we'd love to hear from you.
Qualifications:
- Able to provide exceptional customer service
- Order processing experience within industrial setting (preferred)
- Good communication skills
- Computer literate
The Successful Candidate:
- Has a proactive approach and can demonstrate the ability to use their own initiative
- Can communicate effectively at all levels
- Has good accuracy and attention to detail
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations.
For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food - these are the flows on which our modern world depends.
Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.
Rotork is going through an exciting period of change and growth, building on our existing market leadership. It's a great time to join us and make an impact in shaping the future of our business.
Inside Sales Coordinator in Oldham employer: ROTORK PLC
Contact Detail:
ROTORK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Coordinator in Oldham
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their products and services, and think about how your skills can contribute to their mission of 'Keeping the World Flowing'.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Inside Sales Coordinator in Oldham
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that demonstrate your proactive approach.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. We love seeing candidates who take the initiative to connect their background with what we’re looking for.
Be Clear and Professional: When writing your application, keep your communication clear and professional. We appreciate well-structured applications that are easy to read, so make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and it helps us keep track of all applications. Plus, you’ll get to see more about our company culture while you’re at it!
How to prepare for a job interview at ROTORK PLC
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've provided outstanding service in the past, especially in handling enquiries and resolving issues. This will show that you understand the importance of customer satisfaction.
✨Demonstrate Your Organisational Skills
Since the role requires managing multiple priorities, prepare to discuss how you stay organised. You could mention tools or methods you use to track orders and manage tasks efficiently. This will highlight your ability to handle the fast-paced environment of an Inside Sales Coordinator.
✨Showcase Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, be sure to ask questions and engage with the interviewer, demonstrating your ability to maintain professional communication at all times.
✨Express Your Passion for Problem-Solving
This position is all about creating customer-centric solutions. Be prepared to discuss a time when you solved a problem for a customer or improved a process. Showing your proactive approach and initiative will resonate well with the interviewers.