At a Glance
- Tasks: Provide essential service plans and react to technical faults on-site.
- Company: Join a leading company known for its commitment to customer service.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Why this job: Be part of a national team making a real difference for customers.
- Qualifications: Technical skills and a passion for problem-solving are essential.
- Other info: Dynamic role with opportunities for career advancement.
The predicted salary is between 28800 - 48000 £ per year.
Job Description
This is a key role in providing essential service plans to our customers and their sites, reacting to various technical faults and planned maintenance of our products.
Reporting to the Service Supervisor, in this role you will be part of a National team of Field Service Engineers providing a prompt and effective service to resolve customer issues as they arise.
In this role you will i…
Field Service Engineer employer: ROTORK PLC
Contact Detail:
ROTORK PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to current Field Service Engineers on LinkedIn or at industry events. Ask them about their experiences and any tips they might have for landing a role like this.
✨Tip Number 2
Practice your technical skills! Brush up on the specific products and services mentioned in the job description. Being able to talk confidently about them during interviews will set you apart from the competition.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've solved technical issues or provided excellent customer service. We want to hear how you handle pressure and resolve problems effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Field Service Engineer role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. We love seeing enthusiasm and a personal touch, so let your personality come through.
Showcase Problem-Solving Skills: As a Field Service Engineer, you'll be tackling technical faults and maintenance issues. In your application, share specific examples of how you've successfully resolved similar challenges in the past. We want to know how you think on your feet!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at ROTORK PLC
✨Know Your Technical Stuff
As a Field Service Engineer, you'll need to demonstrate your technical knowledge. Brush up on the specific products and services the company offers. Be ready to discuss how you've tackled technical faults in the past and what maintenance strategies you've implemented.
✨Show Your Problem-Solving Skills
This role is all about resolving customer issues quickly and effectively. Prepare examples of how you've successfully solved problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Emphasise Teamwork
You'll be part of a national team, so it's crucial to show that you can work well with others. Share experiences where you've collaborated with colleagues or other departments to achieve a common goal. Highlight your communication skills and how they contribute to a positive team dynamic.
✨Ask Insightful Questions
At the end of the interview, when they ask if you have any questions, don’t just say no! Prepare thoughtful questions about the company's service plans, team structure, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.