Rotork plc in the United Kingdom is seeking a Lead Service Desk Analyst to lead a high‑performing support team and act as the senior UK escalation point for global Service Desk matters. You’ll blend hands‑on technical expertise with strong leadership to keep operations running smoothly.
Working with the Global Service Desk Manager, you’ll drive ITIL‑aligned practices and SLAs, coordinate workloads, and use ServiceNow insights to identify improvement opportunities and raise service standards
#J-18808-LjbffrGlobal Service Desk Lead: ITIL, Mentorship & Innovation in Bath employer: ROTORK PLC
Rotork plc is an exceptional employer located in the vibrant city of Bath, offering a dynamic work culture that fosters creativity and continuous improvement. Employees benefit from comprehensive professional development opportunities and a collaborative environment that encourages innovation in engineering projects. Join us to be part of a forward-thinking team dedicated to excellence in product development and making a meaningful impact in the industry.
