Supervisor - Counter Service Restaurant - Grand Central Station

ABOUT US: Roti King was founded in 2014, and we create authentic Malaysian street food including the very popular, freshly made Roti Canai. The menu originates from Ipoh, the culinary home of Malaysian Cuisine, and has been brought to the UK by the original founding family behind the famous Gopal's Corner, Malaysia. Gopal's Corner is a sister brand of Roti King who proudly serves Malaysian classics in a fast paced environment. Roti King is an equal opportunities employer. Our culture hails from Malaysia, the ultimate melting pot of cultures and religions. We celebrate diversity, it's the only way we know how! Supervisor - Gopal's Corner Birmingham We're on the hunt for a natural leader with a love for street food, good vibes, and fast-paced service. If you're the kind of person who keeps things running smoothly while keeping the team smiling — we want you on board. It's a hands-on role, full of energy, and perfect for someone who's not afraid to jump on the floor, solve problems on the fly, and hype the team up through the busiest shifts. What You'll Be Doing: Leading the front-of-house team during shifts with confidence & good vibes Keeping service smooth, guests happy, and standards high Training new team members and being the go-to support for the team Jumping in wherever needed — host, runner, problem-solver, morale-booster Keeping an eye on service flow, cleanliness, and general awesomeness Handling customer feedback like a pro (calm, respectful, and solution-focused) What's in it for you? Free meals during shifts (yes, the roti too) A high-energy, team-focused work environment Real opportunities to grow into a management role Flexible scheduling and fair rota planning Your ideas actually matter here — we're always evolving Bonus scheme Experience: Previous supervisory experience is essential. We will offer comprehensive training on the Roti King way. What You Bring: Experience in a hospitality leadership or supervisor role Great communication skills and a calm head under pressure A natural motivator — your team wants to work with you Street food / fast-casual restaurant experience? Big bonus Organized, reliable, and confident making decisions on the fly Passion for people, food, and good vibes — always Benefits: Casual uniform Company social events Free meal on duty and discount meals off duty Employee development programme Health & wellbeing programme Store discounts Referral programme TPBN1_UKCT