Supervisor - Counter Service Restaurant - Grand Central Station in Birmingham

Supervisor - Counter Service Restaurant - Grand Central Station in Birmingham

Birmingham Full-Time On-site
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ABOUT US:
Roti King was founded in 2014, and we create authentic Malaysian street food including the very popular, freshly made Roti Canai. The menu originates from Ipoh, the culinary home of Malaysian Cuisine, and has been brought to the UK by the original founding family behind the famous Gopal's Corner, Malaysia.
Gopal's Corner is a sister brand of Roti King who proudly serves Malaysian classics in a fast paced environment.
Roti King is an equal opportunities employer. Our culture hails from Malaysia, the ultimate melting pot of cultures and religions. We celebrate diversity, it's the only way we know how!

Supervisor - Gopal's Corner Birmingham
We're on the hunt for a natural leader with a love for street food, good vibes, and fast-paced service.
If you're the kind of person who keeps things running smoothly while keeping the team smiling β€” we want you on board.
It's a hands-on role, full of energy, and perfect for someone who's not afraid to jump on the floor, solve problems on the fly, and hype the team up through the busiest shifts.
What You'll Be Doing:
Leading the front-of-house team during shifts with confidence & good vibes
Keeping service smooth, guests happy, and standards high
Training new team members and being the go-to support for the team
Jumping in wherever needed β€” host, runner, problem-solver, morale-booster
Keeping an eye on service flow, cleanliness, and general awesomeness
Handling customer feedback like a pro (calm, respectful, and solution-focused)
What's in it for you?
Free meals during shifts (yes, the roti too)
A high-energy, team-focused work environment
Real opportunities to grow into a management role
Flexible scheduling and fair rota planning
Your ideas actually matter here β€” we're always evolving
Bonus scheme
Experience:
Previous supervisory experience is essential. We will offer comprehensive training on the Roti King way.

What You Bring:
Experience in a hospitality leadership or supervisor role
Great communication skills and a calm head under pressure
A natural motivator β€” your team wants to work with you
Street food / fast-casual restaurant experience? Big bonus
Organized, reliable, and confident making decisions on the fly
Passion for people, food, and good vibes β€” always

Benefits:
Casual uniform
Company social events
Free meal on duty and discount meals off duty
Employee development programme
Health & wellbeing programme
Store discounts
Referral programme

TPBN1_UKCT

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Contact Details:

Roti King Ltd Recruitment Team