At a Glance
- Tasks: Lead the implementation of ServiceNow and enhance service management across the UK.
- Company: Join an international bank with a focus on innovation and collaboration.
- Benefits: Competitive salary, professional development, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge technology and grow your career in a supportive team.
- Why this job: Make a real impact in banking by optimising service management and user experience.
- Qualifications: Experience with ServiceNow and strong communication skills are essential.
The predicted salary is between 49500 - 60500 £ per year.
Excellent opportunity opens to join an International Bank as their new ServiceNow Product Owner. You will drive forward the implementation of ServiceNow across its UK operations as a Technical Subject Matter Expert, and play a crucial role within the Modern Workplace team.
Key Responsibilities
- Take responsibility for the technologies and services that provide Service Management capabilities in the UK.
- Act as a Technical Subject Matter Expert for these solutions within the UK.
- Help drive the formation of a Service Management strategy and policies, working with colleagues across the UK, providing guidance and raising awareness with colleagues on how to best utilise these platforms in the future.
- Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced.
- Gather and assess technical requirements for new engagements, manage existing engagements with infrastructure partners, projects and programmes and ensure we maximise the use of the chosen solution as a strategic platform for the UK bank.
- Actively identify and support the prioritisation of new functionality to meet the needs of the UK bank.
- Awareness of and accountability for ensuring the platforms adhere to and have clear procedures to manage all their own Regulatory, Compliance and Risk requirements – identifying, measuring, analysing and reporting.
- Support the training and adoption of new tools and services, working closely with the Change Adoption Manager.
- Address user inquiries, troubleshoot issues, and provide guidance on best practices.
- Contribute to the efficient running of the IT operating model.
- Gather and present relevant MI for stakeholders.
- Stay current with all things Service Management, including changes, updates, roadmap & releases.
- Liaise with the Bank's function for delivery of Group managed applications and services.
- Work in conjunction with internal stakeholders across teams in the UK and Group level.
- Ensure that conflicts of interest are identified, documented and are managed appropriately.
- Ensure an annual evaluation of established rules and procedures is carried out, and documented that internal control is fit-for-purpose.
- Actively engage with and build relationships with UK and Group colleagues as well as external vendors.
Qualifications & Experience
- ServiceNow Implementation
- GRC tools
- MRM tools
- ServiceNow Platform Owner
- ServiceNow Implementation Manager
- ServiceNow Consultant
- Service Management
ServiceNow Product Owner - Banking employer: Rothstein Recruitment
Rothstein Recruitment is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the investment sector, alongside a supportive culture that values client relationships and strategic thinking. Joining our team means being part of a prestigious firm that prioritises excellence and rewards dedication in managing UHNW client portfolios.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Product Owner - Banking
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Rothstein Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace ServiceNow Product Owner - Banking
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Rothstein Recruitment.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Rothstein Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Rothstein Recruitment
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Rothstein Recruitment.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Rothstein Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Rothstein Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
