Excellent opportunity opens for a Private Banker to join a growing International Bank. The role offers the opportunity to take ownership of a portfolio of international and expat clients, managing relationships from initial onboarding through to long-term development. Acting as a trusted advisor, you will support clients with complex, cross-border banking needs while driving portfolio growth through tailored financial conversations and the identification of relevant product opportunities. You will work closely with internal stakeholders across product, operations, compliance and onboarding teams to deliver a seamless and high-quality client experience, while also contributing to the continuous improvement of client journeys, service models and digital engagement strategies.
Main Responsibilities
Client Relationship Management
Act as the primary point of contact for onboarded clients, delivering a high-quality, seamless experience
Build and maintain strong client relationships through proactive engagement and regular follow-ups
Support new clients through onboarding, including welcome calls and guidance on services and products
Manage a portfolio of expat/international clients, monitoring behaviour, needs and opportunities
Identify and execute cross-sell opportunities aligned with client profiles and regulatory requirements
Drive growth in deposits and client liabilities through needs-based conversations
Client Service & Experience
Deliver responsive and professional support to client enquiries
Take ownership of issue resolution, coordinating internally where required
Monitor client satisfaction and act on feedback to improve service delivery
Compliance & Risk Management
Ensure all client interactions comply with regulatory requirements and internal policies
Maintain accurate and up-to-date client records, including KYC and documentation
Identify and elevate any risks, unusual activity or compliance concerns
Work closely with internal teams to ensure smooth client servicing
Provide insights from client interactions to support product and service improvements
Track and report on client activity, engagement and portfolio performance
Contribute to process, service and digital journey enhancements
Stay up to date with product knowledge, regulatory changes and industry best practices
Main Requirements
Bachelor's degree in Finance, Economics, Business Administration, Accounting or related field
Relevant professional certifications (e.g. CISI, CII, CeMAP) are advantageous
Experience & Skills
5+ 7 years' experience in client relationship management within banking, wealth management or financial services
Proven experience managing client portfolios, including retention and growth of assets or liabilities
Experience working with international or high-net-worth clients, ideally with cross-border exposure
Strong understanding of banking products (e.g. deposits, FX, mortgages, savings)
Solid knowledge of regulatory frameworks including KYC, AML and client suitability
Strong relationship-building and communication skills
Commercial mindset with the ability to identify growth opportunities
High attention to detail and strong organisational skills
Ability to manage multiple client relationships effectively
Collaborative approach with the ability to work across teams
Strong risk awareness and commitment to compliance
Interested ? Apply in
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