Client Implementation Manager - B2B Saas Integrations - Tier 1 Banks - FinTech in London

Client Implementation Manager - B2B Saas Integrations - Tier 1 Banks - FinTech in London

London Full-Time 63000 - 77000 £ / year (est.) No working from home possible
Rothstein Recruitment

At a Glance

  • Tasks: Lead technical delivery for client implementations in a fast-paced FinTech environment.
  • Company: Join a rapidly growing FinTech delivering solutions to Tier 1 Banks.
  • Benefits: Competitive salary, flexible working, and opportunities for professional growth.
  • Other info: Dynamic startup culture with a focus on innovation and AI-driven solutions.
  • Why this job: Shape the future of client integrations and work with cutting-edge technology.
  • Qualifications: 10+ years in technical client delivery, strong communication, and problem-solving skills.

The predicted salary is between 63000 - 77000 £ per year.

Client Implementation Manager - B2B Saas Integrations - Tier 1 Banks - Fin Tech

Excellent opportunity opens for a Client Implementation Manager to join a rapidly growing Fin Tech delivering to Tier 1 Banks and own the post-sale technical delivery experience end-to-end - from contract signature through integration, UAT, go-live and into steady-state BAU.

This is not a coordination role.

You will be the technically credible face of the firm's delivery to Tier 1 financial institutions - expected to lead technical discussions, challenge engineering plans constructively, and hold your own in rooms with senior client architects, integration engineers, and operations leads.

You will join at the formation of the function, shape how we implement clients at scale, and work closely with our internal Tech Delivery and Engineering teams.

Key Responsibilities

  • Client Delivery Ownership
  • Own end-to-end delivery of client implementations - kick-off, technical integration, UAT, go-live, and handover to BAU - across multiple concurrent programmes.
  • Act as primary point of contact for client technical and operational stakeholders at Tier 1 institutions, translating complex requirements into clear internal deliverables.
  • Build trusted-advisor relationships with client tech leads, integration engineers, and operations counterparts - credible enough to push back on unrealistic asks and pragmatic enough to find a path through.
  • Support pre-sales activity where needed - scoping calls, technical Q&A, and implementation timelines for prospective clients.
  • Technical Leadership
  • Lead technical discovery and integration planning sessions with client engineering teams, covering API integration patterns, authentication, data flows, and environment sequencing.
  • Review and interrogate API specifications, integration designs, and release dependencies - identifying gaps and risks before they become problems.
  • Coordinate releases with our internal Tech Delivery and Engineering teams, sequencing client-impacting changes and ensuring nothing reaches a client before it is ready.
  • Apply working knowledge of cloud infrastructure (AWS, GCP or Azure), containerised services, and API-driven integration to hold technically credible conversations with both client and internal engineering teams.
  • Leverage AI tooling actively in your day-to-day delivery - whether for status synthesis, risk analysis, documentation generation, or client communication - and contribute to how we embed AI into our implementation practice as we scale.
  • Governance & Programme Discipline
  • Run disciplined project governance across all active engagements: RAID logs, status reporting, change control, scope management, and escalation paths.
  • Partner with Tech POs to ensure client-driven requirements are well-defined, tracked through engineering delivery, and clearly communicated back to the client.
  • Continuously improve our implementation playbook, templates, and tooling as the function scales.

Experience

  • 10+ years managing complex, technical, client-facing delivery programmes in payments, banking, fintech, or B2B Saa S integrations.
  • Proven track record of delivery to Tier 1 financial institutions or major regulated clients - you know what it means to manage a relationship with a large bank's technology and operations teams.
  • Demonstrably technically strong: comfortable reading and interrogating API specifications, understanding integration patterns (REST, OAuth, webhooks, event-driven architectures), sequencing release dependencies, and challenging engineering plans constructively.

You do not need to code, but you need to keep up - and contribute - in the room.

  • Practical familiarity with cloud environments (AWS, GCP, or Azure) - understanding how containerised services, managed infrastructure, and cloud-native integrations work in a production payments context.
  • Active, demonstrable use of AI tools in a professional delivery context - this could be for documentation, risk synthesis, client communication, status reporting, or tooling automation.

We are building an AI-native delivery function and expect our team to lead by example.

  • Excellent written and verbal communication - able to write a status update a CISO will read, run a steerco with a difficult Tier 1 client, and translate engineering nuance into plain language and back again.
  • Proven ability to run several concurrent complex client programmes simultaneously - strong personal organisation, pragmatic prioritisation, and the resilience to maintain momentum when plans change at short notice.
  • A track record of partnering with Product and Engineering as equals - shaping requirements, not just relaying them.
  • Comfortable with startup realities: imperfect tooling, evolving processes, and the expectation that you will help fix what is broken rather than wait for someone else to.

Desirable

  • Direct experience with payments rails, card schemes (Visa, Mastercard), BIN sponsorship, digital wallet provisioning (Apple Pay, Google Pay), or card processor platforms such as Marqeta.
  • Experience standing up an implementation function or delivery playbook from scratch.
  • Exposure to regulated environments - FCA, EMI, banking partner governance - and the constraints they bring to release windows and change management.
  • Formal project or programme certifications (PMP, PRINCE2, ITIL) - useful context but secondary to how you actually operate.
  • Hands-on with Jira, Confluence, Rootly, Datadog, or equivalent modern delivery and observability tooling.

Interested? Please Apply!

Client Implementation B2B Saa S Bank Banking Financial Services Payment Wallet AWS Azure GCP Java Project Implementation

Client Implementation Manager - B2B Saas Integrations - Tier 1 Banks - FinTech in London employer: Rothstein Recruitment

Rothstein Recruitment is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, with ample opportunities for growth within the investment sector, alongside a supportive culture that values client relationships and strategic thinking. Joining our team means being part of a prestigious firm that prioritises excellence and rewards dedication in managing UHNW client portfolios.

Rothstein Recruitment

Contact Details:

Rothstein Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Implementation Manager - B2B Saas Integrations - Tier 1 Banks - FinTech in London

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like Rothstein Recruitment. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Client Implementation Manager - B2B Saas Integrations - Tier 1 Banks - FinTech in London

Client Delivery Ownership
Technical Integration
UAT Management
API Integration Patterns
Cloud Infrastructure (AWS, GCP, Azure)
AI Tooling Utilisation
Project Governance

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Rothstein Recruitment.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on Rothstein Recruitment's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at Rothstein Recruitment

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Rothstein Recruitment.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at Rothstein Recruitment will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former Rothstein Recruitment employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.