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- Tasks: Administer and enhance SaaS platforms in a dynamic wealth management environment.
- Company: Established wealth management firm focused on innovative technology solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a team that drives tech innovation in the financial services sector.
- Qualifications: 5+ years in IT support with strong SaaS and cloud knowledge.
- Other info: Collaborative culture with a focus on continuous improvement and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Excellent opportunity opens for an experienced SaaS & IT Support Specialist to deliver high-quality IT support across the business. This role sits within the IT Support function and works closely with the Systems Development team, ensuring the availability, security, and ongoing improvement of SaaS platforms and IT systems within a regulated financial services environment. This role offers the possibility to play a key part in supporting and enhancing the technology that underpins the business, working across a modern SaaS environment within an established Wealth Management organisation.
Responsibilities
- SaaS Administration
- Provide day-to-day administration of SaaS platforms including Microsoft Azure, Intune, Zoom, and related technologies.
- Monitor, evaluate, and implement new SaaS features and functionality as required.
- Maintain security baselines and ensure all SaaS platforms meet internal governance and compliance requirements.
- Diagnose and resolve technical and functional issues across SaaS applications.
- Support the Head of SaaS in investigating new SaaS products, tools, and solutions.
- Assist with SaaS-related projects, including planning, implementation, and change initiatives.
- Act as a senior point of support for the IT Support team on SaaS-related matters.
- Serve as an escalation point for complex or high-impact incidents.
- Assist with incident management, including communication during outages and coordination with third-party providers.
Key Skills & Requirements
- 5+ years' experience in an IT role supporting both on-premises and cloud environments.
- Strong knowledge of Active Directory and associated configurations.
- Experience supporting and deploying desktops, laptops, and smartphones.
- Solid understanding of IT technologies and services used within a financial services environment.
- Strong knowledge of Microsoft Cloud Services, including Microsoft 365 and Azure.
- Good understanding of telephony systems and related concepts.
Core Competencies
- Getting Things Done: Able to prioritise effectively, meet deadlines, and perform under pressure.
- Communication & Knowledge Sharing: Clear, confident communicator with strong documentation and record-keeping skills.
- Customer Service: Proactive, solution-focused approach aligned with TCF principles.
- Effectiveness & Adaptability: Comfortable managing a high workload while driving continuous improvement and adapting to change.
- Team Working: Collaborative, supportive team player who actively shares knowledge and expertise.
Saas Administrator - Wealth Management employer: Rothstein Recruitment Ltd
Contact Detail:
Rothstein Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Saas Administrator - Wealth Management
✨Tip Number 1
Network like a pro! Reach out to folks in the wealth management and SaaS space on LinkedIn. Join relevant groups, attend webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your SaaS projects and IT support experiences. This is a great way to demonstrate your expertise in Microsoft Azure, Intune, and other technologies that are key for the role.
✨Tip Number 3
Prepare for those interviews! Research common SaaS Administrator interview questions and practice your responses. Be ready to discuss how you’ve handled technical issues and improved SaaS platforms in past roles. Confidence is key!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining our team. Make sure to tailor your application to highlight your experience with cloud services and customer service skills.
We think you need these skills to ace Saas Administrator - Wealth Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SaaS platforms and IT support. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about SaaS administration in the wealth management sector. Let us know what excites you about the role and how you can contribute to our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved technical issues in the past. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Rothstein Recruitment Ltd
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of the specific SaaS platforms mentioned in the job description, like Microsoft Azure and Intune. Be ready to discuss how you've used these tools in past roles and any challenges you've faced.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in previous positions. Highlight your approach to incident management and how you communicated during outages, as this is crucial for the role.
✨Understand Compliance and Security
Since this role is within a regulated financial services environment, be prepared to talk about your experience with security baselines and compliance requirements. Demonstrating your understanding of these aspects will show you're a good fit.
✨Be a Team Player
Emphasise your collaborative skills and how you've worked with teams in the past. Share instances where you've supported colleagues or contributed to projects, as teamwork is key in this role.
