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For Companies At a Glance
- Tasks: Administer and enhance SaaS platforms in a dynamic wealth management environment.
- Company: Established wealth management firm focused on innovative technology solutions.
- Benefits: Competitive salary, professional development, and a collaborative work culture.
- Why this job: Join a team that drives tech innovation in the financial services sector.
- Qualifications: 5+ years in IT support with strong SaaS and cloud experience.
- Other info: Opportunity for career growth in a fast-paced, supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Excellent opportunity opens for an experienced SaaS & IT Support Specialist to deliver high-quality IT support across the business. This role sits within the IT Support function and works closely with the Systems Development team, ensuring the availability, security, and ongoing improvement of SaaS platforms and IT systems within a regulated financial services environment. This role offers the possibility to play a key part in supporting and enhancing the technology that underpins the business, working across a modern SaaS environment within an established Wealth Management organisation.
Main Responsibilities
- SaaS Administration
- Provide day-to-day administration of SaaS platforms including Microsoft Azure, Intune, Zoom, and related technologies.
- Monitor, evaluate, and implement new SaaS features and functionality as required.
- Maintain security baselines and ensure all SaaS platforms meet internal governance and compliance requirements.
- Diagnose and resolve technical and functional issues across SaaS applications.
- New SaaS Products & Projects
- Support the Head of SaaS in investigating new SaaS products, tools, and solutions.
- Assist with SaaS-related projects, including planning, implementation, and change initiatives.
- Support & Escalation
- Act as a senior point of support for the IT Support team on SaaS-related matters.
- Serve as an escalation point for complex or high-impact incidents.
- Assist with incident management, including communication during outages and coordination with third-party providers.
Key Skills & Requirements
- Technical Experience
- 5+ years' experience in an IT role supporting both on-premises and cloud environments.
- Strong knowledge of Active Directory and associated configurations.
- Experience supporting and deploying desktops, laptops, and smartphones.
- Solid understanding of IT technologies and services used within a financial services environment.
- Strong knowledge of Microsoft Cloud Services, including Microsoft 365 and Azure.
- Good understanding of telephony systems and related concepts.
- Core Competencies
- Getting Things Done: Able to prioritise effectively, meet deadlines, and perform under pressure.
- Communication & Knowledge Sharing: Clear, confident communicator with strong documentation and record-keeping skills.
- Customer Service: Proactive, solution-focused approach aligned with TCF principles.
- Effectiveness & Adaptability: Comfortable managing a high workload while driving continuous improvement and adapting to change.
- Team Working: Collaborative, supportive team player who actively shares knowledge and expertise.
SaaS Administrator - Wealth Management in London employer: Rothstein Recruitment Ltd
Contact Detail:
Rothstein Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SaaS Administrator - Wealth Management in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with SaaS platforms like Microsoft Azure or Intune, make sure to highlight that in conversations. Share specific examples of how you've tackled challenges in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you’re interested in, like us at StudySmarter, and express your enthusiasm for potential opportunities.
✨Tip Number 4
Prepare for interviews by brushing up on common SaaS-related questions and scenarios. Practice explaining your thought process when diagnosing technical issues, as this will show your problem-solving skills and adaptability.
We think you need these skills to ace SaaS Administrator - Wealth Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SaaS Administrator role. Highlight your experience with Microsoft Azure, Intune, and any relevant IT support roles. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your cover letter, share specific examples of how you've successfully managed SaaS platforms or resolved complex IT issues. We love seeing real-life scenarios that demonstrate your problem-solving skills.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Rothstein Recruitment Ltd
✨Know Your SaaS Inside Out
Make sure you brush up on your knowledge of the specific SaaS platforms mentioned in the job description, like Microsoft Azure and Intune. Be ready to discuss how you've used these tools in past roles and any challenges you've faced.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in previous positions. Highlight your approach to incident management and how you communicated during outages, as this will demonstrate your ability to handle high-pressure situations.
✨Understand Compliance and Security
Since this role is within a regulated financial services environment, be prepared to talk about your experience with security baselines and compliance requirements. Familiarise yourself with relevant regulations and how they impact SaaS administration.
✨Be a Team Player
Emphasise your collaborative skills and how you've worked with cross-functional teams in the past. Share examples of how you've supported colleagues or contributed to team projects, as this aligns with the core competencies they're looking for.
