Safe Accommodation Support Worker

Looking to be the first point of safety for someone escaping abuse? We’re recruiting on behalf of a trusted domestic abuse support provider for a Safe Accommodation Worker to join their team in Preston. This is a vital front-line role providing support and emergency housing access for women, men, and children in crisis. You\’ll be a calming, compassionate presence—someone who’s organised, reliable, and genuinely wants to help others rebuild their lives in safety. What You’ll Be Doing: * Acting as the first point of contact at the safe accommodation site. * Providing access and support to residents arriving in crisis situations. * Maintaining the safety, cleanliness and order of the supported housing environment. * Handling admin tasks such as logging referrals, updating records, and coordinating support services. * Working collaboratively with support workers, agencies, and safeguarding teams to ensure residents feel safe, seen, and supported. What We’re Looking For: * Experience in a customer service or admin-based role (ideally in housing, support, or care). * Strong organisational and time-management skills. * Calm and confident in dynamic, sometimes high-pressure environments. * Good understanding of the needs of vulnerable individuals and families in refuge accommodation. * A real commitment to creating safe, supportive spaces for people in crisis. If you’ve got the right attitude and values, full training will be provided. Perks & Benefits: * 24/7 GP access and health cash plan * Exclusive discounts on major retailers and restaurants * Mental health and wellbeing support * Cycle to Work scheme * Paid professional memberships * Enhanced maternity, paternity, sick leave & annual leave * Pension scheme and life assurance * Learning and development opportunities * Staff social events and recognition awards Please note: This post is open to women only in line with the Equality Act 2010, Schedule 9, Part 1. Applications are encouraged from LGBTQI+, Black and racially minoritised, and disabled women, who are currently underrepresented in the workforce