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- Tasks: Deliver top-notch customer service and manage calls and emails.
- Company: Professional service company in the UK with a supportive team.
- Benefits: Full-time hours, in-house training, and a friendly work environment.
- Why this job: Join a dynamic team and enhance your customer service skills.
- Qualifications: Experience in a busy office and proficiency in Microsoft Office.
- Other info: Temporary position with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
A professional service company in the United Kingdom seeks a motivated Customer Services Team Member. Responsibilities include delivering excellent customer service, managing phone calls and emails, and maintaining accurate documentation.
The ideal candidate has experience in a busy office environment and is proficient in Microsoft Office. This is a full-time temporary position with in-house training provided.
Customer Care Associate (Temp, Mon-Fri, 9-5) in Nelson employer: Rotherwood
Contact Detail:
Rotherwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care Associate (Temp, Mon-Fri, 9-5) in Nelson
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience in customer service and how it relates to the role.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the company and the role of a Customer Care Associate.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Customer Care Associate (Temp, Mon-Fri, 9-5) in Nelson
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant office skills. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Customer Care Associate role and how your skills align with what we’re looking for.
Show Off Your Communication Skills: Since this role involves managing calls and emails, make sure your application reflects your strong communication abilities. Clear and concise writing goes a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates!
How to prepare for a job interview at Rotherwood
✨Know Your Customer Service Basics
Brush up on the fundamentals of excellent customer service. Be ready to discuss your previous experiences and how you handled challenging situations. Think of specific examples that showcase your ability to manage phone calls and emails effectively.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office is a must, make sure you're comfortable with the tools you'll be using. Practice creating documents, spreadsheets, and presentations. If you can, prepare a quick demo or example to show your skills during the interview.
✨Research the Company
Take some time to learn about the company’s values and mission. Understanding their approach to customer service will help you align your answers with what they’re looking for. It also shows that you’re genuinely interested in the role and the company.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewer. This could be about the team dynamics, training processes, or what success looks like in this role. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
