At a Glance
- Tasks: Support individuals facing homelessness and complex needs to achieve stability and independence.
- Company: Join a dedicated service focused on positive change for vulnerable individuals.
- Benefits: Gain valuable experience, develop skills, and make a real difference in people's lives.
- Other info: Opportunity for professional development and teamwork in a supportive environment.
- Why this job: Be part of a rewarding journey helping others overcome challenges and find their way home.
- Qualifications: Experience in social care or related fields; strong communication and organisational skills.
The predicted salary is between 25836 - 25836 £ per year.
We are recruiting on behalf of a client delivering specialist homelessness and supported accommodation services for a Complex Needs Keyworker to support individuals experiencing homelessness, rough sleeping, and multiple disadvantage. This role is suited to an experienced support professional who is passionate about helping individuals with complex needs achieve greater stability, independence, and positive life outcomes. The successful candidate will provide person-centred, trauma-informed support to individuals facing a range of challenges including homelessness, mental health issues, substance misuse, offending behaviours, physical health concerns, and barriers to maintaining independent living. As a Complex Needs Keyworker, you will be responsible for managing a caseload, delivering structured support, assessing needs and risks, and working collaboratively with partner agencies to help individuals progress towards sustainable accommodation and improved wellbeing.
Key Responsibilities
- Deliver regular 1-1 support sessions and engagement activities to motivate and support residents.
- Complete needs assessments, risk assessments, support plans, and reviews, ensuring support remains tailored to individual circumstances and goals.
- Provide practical and emotional support focused on housing stability, wellbeing, life skills, tenancy readiness, and independent living.
- Deliver support using a trauma-informed, strengths-based, and non-judgemental approach.
- Manage and respond appropriately to challenging behaviour, safeguarding concerns, incidents, and changing levels of risk.
- Maintain accurate case records, support notes, reports, and internal system updates in line with compliance requirements.
- Liaise with external professionals and agencies including housing providers, healthcare services, substance misuse teams, probation, and local authorities to coordinate effective support pathways.
- Attend multi-agency meetings, case reviews, and professional discussions where required.
- Support day-to-day housing management duties including welfare checks, room preparation, and reporting maintenance or safety concerns.
- Participate in team meetings, supervision, training, and continuous professional development.
Essential Requirements
- Previous experience working within homelessness, supported housing, mental health, substance misuse, social care, criminal justice, or complex needs environments.
- Experience completing assessments, support planning, risk management, and safeguarding processes.
- Good understanding of homelessness, social exclusion, trauma-informed practice, and person-centred support delivery.
- Strong communication, relationship-building, and organisational skills.
- Ability to work independently, manage competing priorities, and contribute effectively within a team environment.
- Competent IT, administration, and record-keeping skills.
Desirable
- Experience within supported accommodation or homelessness services.
- Knowledge of local support pathways and referral processes.
- Relevant qualification in Health & Social Care, Housing, Mental Health, Social Work, or a related field.
This is an excellent opportunity to join a rewarding service supporting vulnerable individuals to achieve positive change, improved wellbeing, and long-term housing outcomes.
Complex Needs Support Worker in Lancaster employer: Rotherwood
Join a dedicated team that is committed to making a real difference in the lives of individuals facing complex challenges. Our organisation fosters a supportive and inclusive work culture, offering ongoing professional development and training opportunities to help you grow in your role as a Complex Needs Support Worker. Located in a vibrant community, we provide a unique chance to engage with local services and make meaningful connections while supporting those in need.
StudySmarter Expert Advice🤫
We think this is how you could land Complex Needs Support Worker in Lancaster
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion! When you get the chance to chat with potential employers, share your experiences and why you care about supporting individuals with complex needs. Authenticity goes a long way in making a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common questions related to the role. Think about how your past experiences align with the responsibilities of a Complex Needs Keyworker. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Complex Needs Support Worker in Lancaster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in homelessness and complex needs support. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Your Passion:Let your enthusiasm for helping individuals with complex needs shine through in your application. We’re looking for someone who’s genuinely passionate about making a difference, so share any personal experiences or motivations that drive you.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Rotherwood
✨Know Your Stuff
Make sure you understand the complexities of homelessness and the specific challenges faced by individuals with multiple disadvantages. Brush up on trauma-informed practices and person-centred support delivery, as these will be key in your role.
✨Show Your Passion
During the interview, let your passion for helping others shine through. Share personal stories or experiences that highlight your commitment to supporting vulnerable individuals and how you've made a positive impact in previous roles.
✨Prepare for Scenarios
Expect to discuss real-life scenarios where you had to manage challenging behaviours or safeguarding concerns. Think about how you approached these situations in the past and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask the interviewer about their approach to supporting individuals with complex needs. This shows your genuine interest in the role and helps you gauge if the organisation's values align with yours.
