Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals experiencing homelessness with tailored, trauma-informed care.
- Company: Join an award-winning homelessness project making a real difference.
- Benefits: Competitive salary, ongoing training, and meaningful community impact.
- Why this job: Be part of a team that transforms lives and promotes sustainable living.
- Qualifications: Experience with complex needs and strong communication skills required.
- Other info: Full-time, permanent role with opportunities for professional growth.
The predicted salary is between 24420 - 25600 £ per year.
Pay: £24,420.00-£25,600.00 per year
Essential Requirements
- Experience working with individuals with complex needs or within homelessness services
- Experience completing assessments and identifying needs and risk
- Knowledge of homelessness pathways and external support services
- Strong interpersonal and communication skills
- Ability to manage workload and prioritise effectively without close supervision
- Accurate record keeping and data entry skills
- Ability to build professional, non-judgemental relationships
- Understanding of factors contributing to homelessness
- Knowledge of substance misuse, offending behaviours, mental and physical health
- Commitment to safeguarding, health and safety, equality and data protection
The Role
This role sits within an award-winning homelessness project delivering short-term supported accommodation to individuals and couples experiencing homelessness and complex needs. As a Complex Needs Keyworker, you will provide housing management and trauma-informed, person-centred support to residents. The focus is on breaking the cycle of repeat homelessness and supporting individuals to move towards sustainable independent living.
You will:
- Deliver one-to-one keywork sessions and facilitate group activities
- Develop and review personalised support and risk management plans
- Complete referrals, needs assessments and dynamic risk assessments
- Address behaviours to prevent eviction using trauma-informed approaches
- Support residents to build life skills and prepare for move on
- Liaise with external agencies to coordinate multi-agency support
- Attend and contribute to multi-agency meetings
- Manage safeguarding concerns and de-escalate incidents
- Complete housing management duties including welfare checks, building checks and reporting repairs
- Maintain clear, factual and timely case records
- Support residents to understand licence agreements, rights and responsibilities
Success in this role will be measured by positive resident engagement, meaningful support plans, safe move-on outcomes and clear evidence of impact through accurate records.
Benefits
- Opportunity to work within an award-winning homelessness service
- Ongoing training and professional development
- Regular supervision and team support
- Meaningful role with measurable community impact
Compliance
- Enhanced DBS required.
- Full right to work in the UK required.
- This role involves working with vulnerable adults and safeguarding responsibilities apply.
Job Types: Full-time, Permanent
Work Location: In person
Care Support Workers Night’s & Weekend’s in Lancaster employer: Rotherwood
Contact Detail:
Rotherwood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Support Workers Night’s & Weekend’s in Lancaster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to complex needs support. We can even role-play with friends to boost our confidence and nail those tricky questions.
✨Tip Number 3
Showcase your skills through volunteering or internships. This hands-on experience not only builds our CV but also demonstrates our commitment to supporting individuals with complex needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to make a difference.
We think you need these skills to ace Care Support Workers Night’s & Weekend’s in Lancaster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Complex Needs Keyworker role. Highlight your experience with complex needs and homelessness services, as this will show us you understand what we're looking for.
Showcase Your Skills: We want to see your strong interpersonal and communication skills shine through. Use specific examples from your past experiences to demonstrate how you've built professional relationships and managed workloads effectively.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clear, factual information, especially when it comes to your record-keeping and data entry skills. Avoid jargon and get straight to the point!
Apply Through Our Website: Don't forget to submit your application through our website! This ensures we receive all your details correctly and helps us process your application smoothly. We can't wait to hear from you!
How to prepare for a job interview at Rotherwood
✨Know Your Stuff
Make sure you brush up on your knowledge of homelessness pathways and the specific needs of individuals with complex needs. Familiarise yourself with the role's responsibilities, especially around trauma-informed support and risk assessments. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Be ready to share specific examples from your past work that demonstrate your experience in similar roles. Talk about how you've successfully managed workloads, built relationships, and completed assessments. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communication is Key
Since strong interpersonal skills are crucial for this role, practice articulating your thoughts clearly and confidently. Think about how you can convey empathy and understanding in your responses, as this will resonate well with the interviewers.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team dynamics, ongoing training opportunities, or how success is measured in the role. It shows that you're engaged and thinking about how you can contribute to their mission.