At a Glance
- Tasks: Support vulnerable individuals in maintaining tenancies and developing independent living skills.
- Company: Rotherwood Cares, dedicated to helping those in need.
- Benefits: Flexible hours, valuable experience, and the chance to make a real difference.
- Other info: Casual and part-time hours available, with opportunities for ongoing work.
- Why this job: Join a rewarding role that empowers individuals to thrive in their own homes.
- Qualifications: Experience in housing support and strong communication skills required.
The predicted salary is between 12 - 15 € per hour.
Hours: Casual and Part Time Hours Available. Day shifts, evenings, weekends and waking nights available.
Contract: Temporary, Ongoing Agency Work.
Essential Requirements:
- Previous experience within Supported Housing, Homeless Services or Housing Support.
- Experience supporting vulnerable adults within move on or independent living services.
- Knowledge of tenancy support, housing management and welfare benefits.
- Ability to manage challenging situations professionally and calmly.
- Good written and verbal communication skills.
- IT literate with experience completing support notes and reports.
- Right to work in the UK.
- Enhanced DBS is desirable.
The Role:
Rotherwood Cares are currently recruiting for experienced Housing Officers / Concierge Staff to support services across Blackburn working within supported accommodation and move on housing services. This role involves supporting vulnerable individuals to maintain their tenancy, develop independent living skills and successfully transition into long term accommodation.
Duties will include:
- Supporting residents within supported and move on accommodation.
- Carrying out welfare checks and tenancy related support.
- Assisting with benefit applications including Universal Credit and housing benefit.
- Supporting clients with budgeting and independent living skills.
- Managing access to the building.
Housing Officer / Concierge employer: Rotherwood
Rotherwood Cares is an exceptional employer that prioritises the well-being and professional development of its staff, offering flexible working hours across various shifts to accommodate personal commitments. With a strong focus on supporting vulnerable individuals, employees are provided with meaningful opportunities to make a positive impact in the community while benefiting from a collaborative work culture and ongoing training in housing support and welfare benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer / Concierge
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing sector and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don’t be shy about asking for introductions or recommendations.
✨Tip Number 2
Prepare for those interviews! Research Rotherwood Cares and understand their values and services. Tailor your answers to show how your experience aligns with their mission of supporting vulnerable individuals. Confidence is key!
✨Tip Number 3
Show off your skills! If you have experience with tenancy support or welfare benefits, be ready to discuss specific examples during interviews. Highlighting your ability to manage challenging situations will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over other applicants.
We think you need these skills to ace Housing Officer / Concierge
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Officer / Concierge role. Highlight your experience in supported housing and any relevant skills that match the job description. We want to see how you fit into our team!
Showcase Your Communication Skills:Since good written and verbal communication is key, use clear and concise language in your application. Share examples of how you've effectively communicated with vulnerable adults or managed challenging situations in the past.
Highlight Relevant Experience:Don’t forget to mention your previous experience in supported housing or homeless services. We’re looking for candidates who can demonstrate their ability to support individuals in maintaining their tenancy and developing independent living skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Let’s get started on this journey together!
How to prepare for a job interview at Rotherwood
✨Know Your Stuff
Make sure you brush up on your knowledge of supported housing and the specific services offered by Rotherwood Cares. Familiarise yourself with tenancy support, welfare benefits, and how to assist vulnerable adults. This will show that you're not just interested in the role but also understand the challenges faced by residents.
✨Stay Calm Under Pressure
Given that the role involves managing challenging situations, practice how you would handle potential scenarios. Think of examples from your past experience where you successfully navigated difficult situations. This will demonstrate your ability to remain professional and calm when it counts.
✨Communicate Clearly
Strong written and verbal communication skills are essential for this role. Prepare to discuss how you've effectively communicated with clients or colleagues in the past. You might even want to bring along a sample of your support notes or reports to showcase your IT literacy and attention to detail.
✨Show Your Passion
Let your enthusiasm for supporting vulnerable individuals shine through during the interview. Share personal stories or experiences that highlight your commitment to helping others achieve independent living. This will help you connect with the interviewers and show that you genuinely care about the role.
