Head of Training Services

Head of Training Services

Full-Time 30000 - 40000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and develop trauma-responsive community services for survivors of domestic abuse.
  • Company: Established organisation dedicated to reducing domestic abuse across the Northwest.
  • Benefits: Exclusive discounts, health cash plan, mental health support, and ongoing development opportunities.
  • Other info: Supportive culture with excellent benefits and career growth opportunities.
  • Why this job: Make a real difference in the lives of survivors while shaping an inclusive team.
  • Qualifications: Strong operational leadership experience and a commitment to safeguarding and equality.

The predicted salary is between 30000 - 40000 £ per year.

Whether supporting individuals in recovery, helping communities thrive, or enabling employees to grow, we are committed to creating opportunities that transform lives. We embrace diversity in all its forms and take pride in employing a workforce that reflects the rich and varied communities we serve.

We are a well-established organisation working to reduce and eliminate domestic abuse, delivering support services to survivors across the Northwest of England. We provide a range of safe accommodation services for all survivors including women, children and young people, trans and non-binary individuals, and male survivors. Our offer includes 24/7 staffed safe refuges, second-stage move-on services, and individual dispersed safe house accommodation.

We also deliver specialist support for those with additional needs, including dependency/addiction, mental and physical ill health, and other complex or multiple support needs. Alongside this, we provide community-based support such as outreach services, Independent Domestic Violence Advisor (IDVA) services, and healthy relationship programmes in schools.

We understand the serious impact domestic abuse can have—especially on health and wellbeing—and provide support and guidance to help survivors live safely and securely. This is a rewarding opportunity for an experienced, values-driven Service Manager to lead and develop a trauma-responsive community service.

You will play a key role in making a real difference to the lives of survivors of domestic abuse while shaping a high-quality, inclusive, and survivor-focused team. We are seeking a compassionate and skilled Service Manager with strong operational leadership experience. You will be committed to safeguarding and equality, with the ability to inspire teams to deliver high-quality, trauma-responsive services in the community.

We value our people and offer a supportive, inclusive culture alongside a comprehensive benefits package:

  • Exclusive discounts at popular high street retailers and restaurants
  • Health cash plan with access to a 24/7 doctor (for you and your dependents)
  • Access to mental health and wellbeing support services
  • Cycle to Work Scheme
  • Employer pension contributions
  • Life assurance
  • Financial advice services
  • Employee recognition awards
  • Ongoing learning and development opportunities
  • Gym membership discounts
  • Social and engagement events
  • Paid professional fees
  • Enhanced annual leave, sickness, maternity, and paternity benefits

Head of Training Services employer: Rotherwood

As a leading organisation dedicated to reducing domestic abuse, we pride ourselves on fostering a supportive and inclusive work culture that reflects the diverse communities we serve. Our commitment to employee growth is evident through ongoing learning opportunities, comprehensive benefits, and a focus on mental health and wellbeing, making us an excellent employer for those looking to make a meaningful impact in the lives of survivors. Join us in Bury, where your leadership can help shape a high-quality, trauma-responsive service while enjoying exclusive perks and a strong sense of community.

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Contact Details:

Rotherwood Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Training Services

Tip Number 1

Network like a pro! Reach out to people in your field, attend events, and connect with others on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

Tip Number 2

Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. We want you to shine, so practice common interview questions and think about how your experience aligns with their needs.

Tip Number 3

Follow up after interviews! A simple thank-you email can go a long way in showing your enthusiasm for the role. We recommend mentioning something specific from the interview to remind them of your conversation.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our organisation.

We think you need these skills to ace Head of Training Services

Operational Leadership
Trauma-Responsive Service Delivery
Team Inspiration and Motivation
Safeguarding Knowledge
Equality and Diversity Awareness
Community Engagement
Support Services Development

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Training Services role. Highlight your relevant experience and skills that align with our mission to support survivors of domestic abuse. We want to see how you can make a difference!

Show Your Passion:Let your enthusiasm shine through in your application! We’re looking for someone who is not just qualified but also genuinely cares about making a positive impact in the community. Share your motivations and why this role matters to you.

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at Rotherwood

Know the Organisation Inside Out

Before your interview, take some time to research the organisation thoroughly. Understand their mission, values, and the specific services they provide, especially around domestic abuse support. This will not only help you answer questions more effectively but also show your genuine interest in making a difference.

Showcase Your Leadership Skills

As a Service Manager, you'll need strong operational leadership experience. Prepare examples from your past roles where you've successfully led teams or projects. Highlight how you inspired others and delivered high-quality services, particularly in challenging environments.

Emphasise Your Commitment to Diversity and Inclusion

Given the diverse communities the organisation serves, it's crucial to demonstrate your understanding and commitment to diversity and inclusion. Be ready to discuss how you've fostered inclusive environments in previous roles and how you plan to continue this in the new position.

Prepare Thoughtful Questions

Interviews are a two-way street, so come prepared with insightful questions about the role and the organisation. Ask about their approach to trauma-responsive services or how they measure success in their outreach programmes. This shows you're not just interested in the job, but also in contributing to their mission.