At a Glance
- Tasks: Support individuals in maintaining their accommodation and promote independent living.
- Company: Join Rotherwood Cares, a supportive and community-focused organisation.
- Benefits: Enjoy flexible hours, ongoing training, and a chance to make a real difference.
- Other info: This is a permanent part-time position with a collaborative team atmosphere.
- Why this job: Be part of a rewarding role that directly impacts people's lives in your community.
- Qualifications: Experience in housing management or support services is essential.
The predicted salary is between 30000 - 40000 £ per year.
Essential Requirements
- Experience within housing management, supported housing, homelessness services, housing advice, care and support, or community-based services
- Experience supporting vulnerable individuals or those with complex needs
- Strong IT and administration skills with experience using computerised systems
- Ability to build positive working relationships with customers, colleagues, and external agencies
- Good literacy and numeracy skills
- Strong organisational skills with the ability to prioritise workload effectively
- Ability to manage challenging situations professionally and maintain clear boundaries
- Enhanced DBS required
The Role
Rotherwood Cares are currently recruiting for a Housing Management Officer on behalf of a valued client in Rochdale. This is a fantastic opportunity for someone passionate about supporting individuals to sustain their accommodation and move towards long term independent living. This is a varied, site-based role combining tenancy management, customer support, and property oversight within a supported housing environment.
Duties Will Include
- Supporting customers to maintain their tenancy or licence agreement successfully
- Managing a small caseload and providing person-centred support
- Monitoring rent accounts and supporting customers with income and payments
- Managing tenancy related concerns including breaches and anti social behaviour
- Completing tenancy sign ups, inspections, and accommodation checks
- Working alongside external agencies including health services, social care, and local authorities
- Maintaining accurate records and ensuring compliance with procedures and policies
Benefits
- Permanent part time opportunity
- Flexible working hours available
- Supportive and collaborative working environment
- Opportunity to make a genuine difference within the community
- Ongoing training and development opportunities
Compliance
All roles are subject to safer recruitment checks including Enhanced DBS and satisfactory references. We do not offer sponsorship for this role. Applicants must have full right to work in the UK.
Housing Management Officer in Darwen employer: Rotherwood
Rotherwood Cares is an exceptional employer, offering a supportive and collaborative work environment in Rochdale that empowers Housing Management Officers to make a genuine difference in the community. With flexible working hours and ongoing training and development opportunities, employees can thrive both personally and professionally while supporting vulnerable individuals towards independent living.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Management Officer in Darwen
✨Tip Number 1
Network like a pro! Reach out to your contacts in housing management or related fields. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you're not just another candidate; demonstrate your passion for supporting individuals and making a difference in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing challenging situations. We want you to feel confident and ready to showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Management Officer in Darwen
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in housing management or related fields. We want to see how you've supported vulnerable individuals and managed complex situations, so don’t hold back on those examples!
Tailor Your Application:Take a moment to tailor your application to the job description. Use keywords from the listing, like 'tenancy management' and 'customer support', to show us you’re a perfect fit for the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate good literacy skills, so make sure your sentences are well-structured and easy to read. Avoid jargon unless it’s relevant!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Rotherwood
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific challenges faced by vulnerable individuals. Familiarise yourself with the key responsibilities of a Housing Management Officer, as well as the services provided by Rotherwood Cares. This will show that you're genuinely interested and prepared.
✨Showcase Your Skills
Be ready to discuss your IT and administration skills in detail. Prepare examples of how you've used computerised systems in previous roles, especially in managing caseloads or maintaining records. Highlight your organisational skills and how you prioritise tasks effectively.
✨Build Rapport
Since this role involves working closely with customers and external agencies, practice building rapport during the interview. Think of ways to demonstrate your ability to create positive relationships, perhaps by sharing past experiences where you successfully supported someone with complex needs.
✨Stay Professional Under Pressure
Expect questions about how you handle challenging situations. Prepare scenarios where you maintained professionalism while managing difficult behaviours or conflicts. This will illustrate your ability to keep clear boundaries and provide effective support in a community-based setting.
