At a Glance
- Tasks: Support residents and ensure safety in temporary accommodation while promoting a positive living environment.
- Company: Join Rotherwood Cares, dedicated to helping individuals facing homelessness.
- Benefits: Permanent full-time role with ongoing training and a stable night shift rota.
- Other info: Dynamic role with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in housing support or similar fields and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
Essential Requirements
- Experience within supported housing, homelessness services, housing support, youth work, community services, or similar settings
- Experience supporting vulnerable individuals with complex needs
- Confident managing challenging situations in a calm and professional manner
- Good IT skills and ability to maintain accurate records
- Flexible approach to working overnight shifts on a rota basis
- Strong communication and teamwork skills
- Enhanced DBS required
Role
Rotherwood Cares is currently recruiting for a Housing Concierge Officer on behalf of a valued client in Rochdale. This is an excellent opportunity to join a service supporting individuals experiencing homelessness and complex needs within temporary accommodation.
Duties Will Include
- Monitoring the safety and security of the building through CCTV and regular patrols
- Supporting residents with day to day enquiries and promoting a positive living environment
- Responding to incidents and conflict situations appropriately and professionally
- Completing accurate handovers and incident reports
- Preparing rooms for new residents and maintaining communal areas
- Working closely with colleagues to ensure consistent support across the service
Benefits
- Permanent full time opportunity
- Supportive and rewarding working environment
- Opportunity to make a genuine difference within the community
- Ongoing training and development opportunities
- Stable night shift rota
Compliance
All roles are subject to safer recruitment checks including Enhanced DBS and satisfactory references.
Housing Concierge Officer in Darwen employer: Rotherwood
Rotherwood Cares is an exceptional employer, offering a supportive and rewarding environment for those passionate about making a difference in the lives of vulnerable individuals. With ongoing training and development opportunities, employees can grow their skills while working within a stable night shift rota in Rochdale, contributing to a positive living environment for residents experiencing homelessness and complex needs.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge Officer in Darwen
✨Tip Number 1
Network like a pro! Reach out to people in the housing and community services sector. Attend local events or join online forums where you can connect with others who work in similar roles. You never know who might have a lead on a job or can give you insider tips!
✨Tip Number 2
Practice your interview skills! Get a friend to throw some common interview questions your way, especially those related to handling challenging situations and supporting vulnerable individuals. The more comfortable you are, the better you'll shine when it counts.
✨Tip Number 3
Show off your IT skills! Make sure you're familiar with any software or systems commonly used in housing support roles. If you can demonstrate your tech-savviness during interviews, it’ll set you apart from the competition.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you an edge, as it shows your enthusiasm for the role and the organisation.
We think you need these skills to ace Housing Concierge Officer in Darwen
Some tips for your application 🫡
Show Your Experience:Make sure to highlight any relevant experience you have in supported housing or community services. We want to see how your background aligns with the role of Housing Concierge Officer, so don’t hold back on sharing those stories!
Be Professional Yet Personable:When writing your application, keep it professional but let your personality shine through. We’re looking for someone who can manage challenging situations calmly, so a friendly tone can really help us get to know you better.
Detail Your IT Skills:Since good IT skills are essential for this role, make sure to mention any relevant software or systems you’re familiar with. We need to know you can maintain accurate records and handle any tech-related tasks with ease.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to make a difference in the community!
How to prepare for a job interview at Rotherwood
✨Know Your Stuff
Make sure you brush up on your experience in supported housing and homelessness services. Be ready to share specific examples of how you've supported vulnerable individuals with complex needs. This will show that you understand the role and can relate your past experiences to the job.
✨Stay Calm Under Pressure
Since the role involves managing challenging situations, think of a few scenarios where you had to stay calm and professional. Practising how you would respond to incidents or conflicts can help you articulate your approach during the interview.
✨Show Off Your IT Skills
The job requires good IT skills, so be prepared to discuss any relevant software or systems you've used in the past. If you have experience maintaining accurate records, mention it! This will demonstrate your ability to handle the administrative side of the role.
✨Team Player Vibes
Communication and teamwork are key in this position. Think of examples where you worked closely with colleagues to provide consistent support. Highlighting your collaborative spirit will show that you're a great fit for their team-oriented environment.
