At a Glance
- Tasks: Support customers during a digital system rollout by handling calls and guiding them through services.
- Company: Join Rotherwood, a customer-focused company dedicated to seamless operations.
- Benefits: Gain valuable experience in a supportive environment with potential for future opportunities.
- Other info: Temporary role with the chance to make a real difference during a key project.
- Why this job: Be part of an exciting transition and help customers navigate new systems.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Rotherwood is seeking a customer-focused Customer Contact Administrator to support their Operations during a digital system implementation.
The role involves handling inbound calls, guiding customers through registration and online services, and delivering clear information.
You will log interactions, escalate when needed, assist with higher call volumes, and ensure data security and compliance with policies during the transition.
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We think you need these skills to ace Customer Contact Specialist — System Rollout Support (Temp)
Communication Skills
Attention to Detail
Problem-Solving Skills
Customer Service
Time Management
Adaptability
Empathy
