Call Centre Agent (nights)

Are you a night owl looking for a rewarding role in a dynamic environment? We’re looking for a dedicated, professional and customer-focused individual to join our clients team as Night Shift Call Centre Operative. The working shift is 4 on 4off and the hours are 10pm to 8am or 9pm to 7am As part of a team, you will be the first point of contact for customers, providing exceptional service and resolving problems and inquiries. Key responsibilities: • Handle high volume inbound customer calls efficiently and professionally • Provide accurate information and resolve issues in a timely manner • Maintain high standards of customer service • Keep detailed records of customer interactions and actions taken • Work effectively as part of a team Ideal candidate: • Strong communication skills • Previous call centre experience • Must be computer literate • Self-motivated and resilient • Professional manner • Comfortable working night shifts