At a Glance
- Tasks: Support vulnerable individuals in temporary accommodation and ensure safety and security.
- Company: Join Rotherwood Cares, a compassionate service dedicated to helping the community.
- Benefits: Permanent full-time role with ongoing training and a supportive work environment.
- Other info: Night shifts on a stable rota; must have right to work in the UK.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in housing support or similar fields and strong communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Essential Requirements
- Experience within supported housing, homelessness services, housing support, youth work, community services, or similar settings
- Experience supporting vulnerable individuals with complex needs
- Confident managing challenging situations in a calm and professional manner
- Good IT skills and ability to maintain accurate records
- Flexible approach to working overnight shifts on a rota basis
- Strong communication and teamwork skills
- Enhanced DBS required
The Role
Rotherwood Cares are currently recruiting for a Housing Concierge Officer on behalf of a valued client in Rochdale. This is an excellent opportunity to join a service supporting individuals experiencing homelessness and complex needs within temporary accommodation. Working nights, you will play a key role in maintaining the safety, security, and smooth running of the service while providing professional and compassionate support to residents.
Duties will include:
- Monitoring the safety and security of the building through CCTV and regular patrols
- Supporting residents with day to day enquiries and promoting a positive living environment
- Responding to incidents and conflict situations appropriately and professionally
- Completing accurate handovers and incident reports
- Preparing rooms for new residents and maintaining communal areas
- Working closely with colleagues to ensure consistent support across the service
Benefits
- Permanent full time opportunity
- Supportive and rewarding working environment
- Opportunity to make a genuine difference within the community
- Ongoing training and development opportunities
- Stable night shift rota
Compliance
All roles are subject to safer recruitment checks including Enhanced DBS and satisfactory references. We do not offer sponsorship for this role. Applicants must have full right to work in the UK.
Housing Concierge Officer in Burnley employer: Rotherwood
Rotherwood Cares is an exceptional employer, offering a supportive and rewarding environment for those passionate about making a genuine difference in the community. As a Housing Concierge Officer in Rochdale, you will benefit from ongoing training and development opportunities while working within a dedicated team to support vulnerable individuals. The stable night shift rota ensures a balanced work-life dynamic, allowing you to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge Officer in Burnley
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Rotherwood.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Rotherwood!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Rotherwood, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Rotherwood or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Housing Concierge Officer in Burnley
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Rotherwood:Before hitting send, make sure to tailor your application specifically to Rotherwood! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Rotherwood
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
