At a Glance
- Tasks: Support vulnerable individuals in temporary accommodation and ensure safety and security.
- Company: Join Rotherwood Cares, a valued service provider in Rochdale.
- Benefits: Permanent full-time role with ongoing training and a supportive environment.
- Other info: Stable night shift rota and opportunities for career growth.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Experience in housing support or similar fields and strong communication skills.
Essential Requirements
- Experience within supported housing, homelessness services, housing support, youth work, community services, or similar settings
- Experience supporting vulnerable individuals with complex needs
- Confident managing challenging situations in a calm and professional manner
- Good IT skills and ability to maintain accurate records
- Flexible approach to working overnight shifts on a rota basis
- Strong communication and teamwork skills
- Enhanced DBS required
The Role
Rotherwood Cares are currently recruiting for a Housing Concierge Officer on behalf of a valued client in Rochdale. This is an excellent opportunity to join a service supporting individuals experiencing homelessness and complex needs within temporary accommodation. Working nights, you will play a key role in maintaining the safety, security, and smooth running of the service while providing professional and compassionate support to residents.
Duties will include:
- Monitoring the safety and security of the building through CCTV and regular patrols
- Supporting residents with day to day enquiries and promoting a positive living environment
- Responding to incidents and conflict situations appropriately and professionally
- Completing accurate handovers and incident reports
- Preparing rooms for new residents and maintaining communal areas
- Working closely with colleagues to ensure consistent support across the service
Benefits
- Permanent full time opportunity
- Supportive and rewarding working environment
- Opportunity to make a genuine difference within the community
- Ongoing training and development opportunities
- Stable night shift rota
Compliance
All roles are subject to safer recruitment checks including Enhanced DBS and satisfactory references. We do not offer sponsorship for this role. Applicants must have full right to work in the UK.
Apply Now
If you are experienced within housing support, homelessness services, or supported living and are looking for your next opportunity, apply today or contact Rotherwood Cares for more information.
Housing Concierge Officer in Blackburn employer: Rotherwood
Rotherwood Cares is an exceptional employer, offering a supportive and rewarding working environment for those passionate about making a difference in the community. As a Housing Concierge Officer in Rochdale, you will benefit from ongoing training and development opportunities while working within a stable night shift rota, ensuring both personal growth and job security. Join us to play a vital role in supporting vulnerable individuals and enhancing their living conditions.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Concierge Officer in Blackburn
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and community services sector. Let them know you're on the lookout for opportunities like the Housing Concierge Officer role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those tricky interview questions! Think about scenarios where you've managed challenging situations or supported vulnerable individuals. We want you to showcase your calmness and professionalism, so practice your responses to highlight your experience.
✨Tip Number 3
Show off your IT skills! Make sure you're comfortable with any tech tools that might come up during the interview. Being able to maintain accurate records is key, so brush up on any relevant software or systems that could be used in the role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining a team that makes a real difference in the community.
We think you need these skills to ace Housing Concierge Officer in Blackburn
Some tips for your application 🫡
Show Your Experience:Make sure to highlight your experience in supported housing or similar settings. We want to see how you've supported vulnerable individuals and managed challenging situations, so don’t hold back!
Be Professional Yet Personable:When writing your application, strike a balance between professionalism and warmth. We’re looking for someone who can communicate effectively and connect with residents, so let your personality shine through!
Keep It Clear and Concise:We appreciate clarity! Use straightforward language and keep your application focused. Make it easy for us to see why you’d be a great fit for the Housing Concierge Officer role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Rotherwood
✨Know Your Stuff
Make sure you brush up on your experience in supported housing and homelessness services. Be ready to share specific examples of how you've supported vulnerable individuals with complex needs, as this will show your understanding of the role.
✨Stay Calm Under Pressure
Since the role involves managing challenging situations, think of a few scenarios where you successfully handled conflict or emergencies. Practising how you would articulate these experiences can help you convey your calm and professional approach during the interview.
✨Show Off Your IT Skills
The job requires good IT skills for maintaining accurate records. Be prepared to discuss any relevant software or systems you've used in the past. If you have experience with incident reporting tools, make sure to highlight that!
✨Team Player Vibes
This role is all about teamwork, so be ready to talk about how you've collaborated with colleagues in previous roles. Share examples of how you contributed to a positive working environment and supported your team in achieving common goals.
