Visitor Services Assistant x2 in Rotherham

Visitor Services Assistant x2 in Rotherham

Rotherham Full-Time 26340 - 26472 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage visitors and provide a welcoming experience at our heritage sites.
  • Company: Join the Rotherham Museums, Arts and Heritage team.
  • Benefits: Competitive salary, part-time hours, and a vibrant work environment.
  • Other info: Flexible working hours with opportunities for personal growth.
  • Why this job: Be part of a team that brings culture to life and connects with the community.
  • Qualifications: Customer service skills and a passion for heritage.

The predicted salary is between 26340 - 26472 £ per year.

Location: Clifton Park Museum

Salary: £26,340 – £26,472 pro‑rate (pay award pending)

Contractual hours: 17.71 per week

Basis: Part time

We are looking for two Visitor Services Assistants to join the Rotherham Museums, Arts and Heritage team. The positions cover Clifton Park Museum, Boston Castle, and five other heritage sites across Rotherham.

The Assistants will work as part of the Visitor Experience team to ensure venues are welcoming and accessible, providing high quality customer experience and engaging visitors about the museum, exhibitions, and collections. They will also support the museum’s commercial activity by operating the gift shop, promoting the Walker Café, and encouraging donations and events.

Posts work on a rota basis across seven days a week, with some seasonal variations. Please state clearly on your application which post(s) you wish to apply for.

This post requires access to the Public Services Network. Selected candidates will need to complete a Basic disclosure check of criminal records (unspent convictions).

Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity, and inclusion among its workforce and eliminating unlawful discrimination. We aim to have a workforce that is representative of all sections of society and our customers, and we offer a fair interview and selection process to disabled applicants.

For further information, visit our website.

Contact: Wendy Foster, Visitor Services Officer

Visitor Services Assistant x2 in Rotherham employer: Rotherham Metropolitan Borough Council

Rotherham Metropolitan Borough Council is an exceptional employer that prioritises the wellbeing and professional growth of its employees. With a strong commitment to inclusivity and respect, the organisation fosters a collaborative work culture where creativity thrives, offering opportunities for meaningful contributions to the community. Located in Suffolk, this role as a Graphic Designer not only allows you to engage in impactful design projects but also supports the development of young people, making it a rewarding place to work.

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Contact Details:

Rotherham Metropolitan Borough Council Recruitment Team

We think you need these skills to ace Visitor Services Assistant x2 in Rotherham

Communication Skills
Attention to Detail
Problem-Solving Skills
Teamwork
Adaptability
Interpersonal Skills
Customer Service