At a Glance
- Tasks: Ensure safe and compliant transport services for SEND and Adult Social Care passengers.
- Company: Join Rotherham Metropolitan Borough Council, committed to diversity and inclusion.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Opportunity for career growth in a dynamic and inclusive workplace.
- Why this job: Make a real difference in the lives of vulnerable passengers while leading a dedicated team.
- Qualifications: Experience in passenger transport or community services with strong compliance knowledge.
The predicted salary is between 35412 - 38220 € per year.
We are seeking a proactive and experienced Travel Contract and Compliance Officer to join our Passenger Transport Service in Rotherham. This is a key role responsible for ensuring the safe, reliable, and compliant delivery of transport services for SEND and Adult Social Care passengers.
You will monitor contracted operators, oversee service performance, and ensure all services meet legislative requirements and quality standards. The role also involves leading a small team, supporting contractors and colleagues, and providing professional advice within a customer-focused environment.
You will play a vital part in investigating incidents, managing risk assessments, and ensuring that all transport provisions are safe, inclusive, and accessible for passengers with a wide range of needs.
The successful candidate will bring experience from a passenger transport, SEND, Adult Social Care, or community transport setting, along with a strong understanding of compliance, contract management, and service delivery. You will be confident in analysing data, producing reports, and driving continuous improvement, with excellent communication skills to engage effectively with stakeholders at all levels.
This post involves working with children/adults and therefore if successful you will be required to apply for a disclosure of criminal records check at an enhanced level. Rotherham Metropolitan Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview.
Travel Contract & Compliance Officer in Rotherham employer: Rotherham Metropolitan Borough Council
Rotherham Metropolitan Borough Council is an excellent employer, offering a supportive and inclusive work culture that prioritises the welfare of both employees and the community. As a Disability Confident employer, we are dedicated to fostering diversity and providing growth opportunities within our Passenger Transport Service, ensuring that every team member can thrive in their role while making a meaningful impact on the lives of SEND and Adult Social Care passengers in Rotherham.
Contact Detail:
Rotherham Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Contract & Compliance Officer in Rotherham
✨Tip Number 1
Network like a pro! Reach out to people in the transport and compliance sectors, especially those who work in passenger transport. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to compliance and service delivery, so you can show how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with various stakeholders, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Travel Contract & Compliance Officer in Rotherham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in passenger transport, SEND, or Adult Social Care. We want to see how your skills align with the role of Travel Contract & Compliance Officer!
Showcase Your Compliance Knowledge:Since this role is all about compliance and contract management, don’t forget to mention any relevant experience you have in these areas. We love seeing candidates who understand the ins and outs of service delivery and legislative requirements.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out without unnecessary fluff!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you on the path to joining our team!
How to prepare for a job interview at Rotherham Metropolitan Borough Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Travel Contract & Compliance Officer. Brush up on compliance regulations, contract management, and the specific needs of SEND and Adult Social Care passengers. This knowledge will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Experience
Prepare to discuss your previous experience in passenger transport or related fields. Think of specific examples where you've monitored service performance or handled compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Engage with Stakeholders
Since this role involves working with various stakeholders, be ready to talk about how you've effectively communicated and collaborated with different teams in the past. Highlight any experience you have in providing professional advice or leading a team, as this will demonstrate your ability to engage with others.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the challenges the Passenger Transport Service is currently facing or how they measure success in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
