Rotherham Metropolitan Borough Council is recruiting a Business Improvement Officer to support transformational change in the Corporate Services directorate. You will analyse customer demand, map user journeys and assess service performance data to target improvements and improve customer experience.
Based in Rotherham, the role requires delivering insight-driven recommendations within a fast-paced programme, driving efficiency and better service outcomes.
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Transformation & Customer Experience Analyst in Rotherham employer: Rotherham Metropolitan Borough Council
Rotherham Metropolitan Borough Council is an exceptional employer dedicated to making a positive impact in the community through high-quality adult care services. With a strong commitment to person-centred care, our inclusive work culture fosters professional growth and development, ensuring that every team member feels valued and empowered to make a difference. Located in Rotherham, we offer a supportive environment where you can thrive while contributing to the well-being of individuals and families in our community.
Contact Details:
Rotherham Metropolitan Borough Council Recruitment Team
