At a Glance
- Tasks: Engage with tenants and deliver exciting projects to improve housing services.
- Company: Join a dynamic council team focused on tenant involvement and community engagement.
- Benefits: Flexible working hours, professional development opportunities, and a supportive team environment.
- Other info: Informal chats available for more insights into the role.
- Why this job: Make a real difference in your community by shaping housing services for tenants.
- Qualifications: Experience in customer engagement, marketing, or social housing is a plus.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen to join the Tenant Engagement Team within the Housing Improvement and Governance Team, as a Tenant Involvement Officer. We’re looking for a passionate and creative person who is great with people and has the ability to deliver a range of projects, panels, and events, aimed at keeping tenants up to date with important issues and involving them in working with our teams to shape council housing services.
You will support the delivery of the tenant engagement contract, ensuring that our partnership with the provider delivers quality tenant engagement services throughout Rotherham, helping us to meet the requirements of the Regulator of Social Housing and ensuring that tenants are at the heart of what we do.
Would suit a candidate with a background in:
- Customer Engagement
- Marketing
- Housing
- Stakeholder Engagement
- Regulation
- Performance
- Administration
- Customer Service
- Social Housing
- Business
- Co-design
For an informal chat about the role, please get in touch with James Smith, Tenant Engagement Manager, on 07795368641 or email james.smith@rotherham.gov.uk or Louise Young, email louise.young@rotherham.gov.uk. Interviews will be held on Thursday 9th and Friday 10th July 2026.
Tenant Involvement Officer in Rotherham employer: Rotherham Metropolitan Borough Council
Join a dynamic and supportive team dedicated to enhancing tenant engagement in Rotherham. As a Tenant Involvement Officer, you will benefit from a collaborative work culture that prioritises professional development and community impact, while enjoying the unique opportunity to shape housing services that truly reflect tenant needs. With a focus on creativity and partnership, this role offers meaningful work that contributes to the betterment of local communities.
Contact Details:
Rotherham Metropolitan Borough Council Recruitment Team
