At a Glance
- Tasks: Conduct financial assessments and provide welfare benefits advice to support social care services.
- Company: Join Rotherham Metropolitan Borough Council's dynamic Revenue and Payments Team.
- Benefits: Enjoy hybrid working, comprehensive training, and a supportive team environment.
- Other info: Embrace a culture of equality, diversity, and continuous professional development.
- Why this job: Make a real difference in people's lives while developing your finance skills.
- Qualifications: Experience in financial assessments and strong analytical skills are preferred.
Job profile for Revenues, Benefits & Payments Officer
Revenues, Benefits & Payments Officer
Job details
Salary £26,824 - £31,022 (Pay award pending) Contractual hours 37 Basis Full time Region Rotherham Job category/type Finance Date posted 30/07/2026 Job reference REQ23659
Attachments Job profile Band E.docx Benefits Package.doc Job Profile Band F.docx
Job description
Directorate: Corporate Services
Permanent, full time, 37 hours per week.
We are looking to recruit a Revenues, Benefits and Payments Officer to join our busy Revenue and Payments Team. This is an excellent opportunity for someone who enjoys working in a fast‑paced, professional environment and wants to play a key role in supporting effective service delivery for adults who require social care.
The role focuses on applying financial assessment guidance accurately, ensuring people who need Adult Social Care are correctly assessed, appropriately charged, and fully informed about their financial contributions.
What you will be doing
- Completing means‑tested financial assessments to determine individual contributions towards care services.
- Applying and explaining the Council’s Charging for Care and Support Policy, maintaining a strong working knowledge of the Care Act 2014.
- Processing financial information accurately and maintaining up‑to‑date records in line with statutory and local requirements.
- Providing clear, practical welfare benefits advice, helping maximise income where appropriate.
- Working collaboratively with colleagues, other internal teams, and external stakeholders to share information, resolve queries, and support timely decision‑making.
- Managing a varied caseload efficiently while meeting deadlines and service standards.
What we’re looking for
- Experience of financial or means‑tested assessments within a social care or similar setting (desirable).
- Knowledge of legislation and statutory guidance relating to charging for care services.
- Strong numerical and analytical skills, with confidence interpreting financial and benefit information.
- Excellent IT skills, particularly in Microsoft Excel and Word.
- Strong interpersonal and communication skills, with the ability to engage sensitively and professionally with people who receive social care and with colleagues.
- A high level of accuracy and attention to detail.
- Effective organisational and time‑management skills, with the ability to prioritise workloads.
- A commitment to continuous learning and professional development.
Why join us?
If you thrive in a fast‑paced environment, embrace change, and enjoy adapting to new challenges, this is a rewarding opportunity to join our supportive and experienced Revenue and Payments Team.
In return, we offer:
- Comprehensive mentoring and training from experienced colleagues.
- A strong, collaborative team with regular team meetings and peer support.
- Hybrid working arrangements, supporting flexibility and work‑life balance.
Appointment is subject to satisfactory pre‑employment checks.
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
This post operates under a Career Grade/Grading Assessment Scheme, with starting salary and progression through the grades being linked to experience, qualifications and level of work being undertaken.
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
Head Office
Riverside House
Main Street
Rotherham
S60 1AE
Revenues, Benefits & Payments Officer in Rotherham employer: Rotherham Metropolitan Borough Council
Rotherham Metropolitan Borough Council is an exceptional employer that prioritises the wellbeing and professional growth of its employees. With a strong commitment to inclusivity and respect, the organisation fosters a collaborative work culture where creativity thrives, offering opportunities for meaningful contributions to the community. Located in Suffolk, this role as a Graphic Designer not only allows you to engage in impactful design projects but also supports the development of young people, making it a rewarding place to work.
Contact Details:
Rotherham Metropolitan Borough Council Recruitment Team
