At a Glance
- Tasks: Lead projects to improve housing services and enhance customer experience.
- Company: Rotherham Council, dedicated to community service and support.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong analytical skills and a passion for service improvement.
The predicted salary is between 35412 - 38220 € per year.
Salary £35,412 - £38,220
Contractual hours 37
Basis Full time
Region Rotherham
Job category/type Housing
Date posted 04/03/2026
Job reference REQ22396
Directorate Adult Care, Housing and Public Health
Positions available: 2 Permanent Positions + 1 Fixed-Term (until March 2027), Full Time, 37 Hours
Please note a preference on your application form which post(s) you wish to apply for.
Rotherham Council Housing Services
Three exciting opportunities have arisen to join Housing Services, part of the Adult Care, Housing and Public Health Directorate. We are seeking motivated individuals with a passion for improving service quality and enhancing our customer experience.
- Housing Options (permanent): Provides a wide range of services to support residents in housing need, including Homelessness and Temporary Accommodation, Lettings and Allocations, Furnished Homes, and Aids and Adaptations.
- The Housing and Estates Service (permanent): Provides a wide range of services to support tenancy management and estate management.
- Project Development Officer (Fixed‑Term, Until March 2027): This role will specifically lead on the development of Rotherham Council’s District Heating service, in line with new regulations coming into place in 2026.
The successful post holder will be directly responsible for supporting the implementation of proposals around Pricing, Transparency of information, quality of service and supply of heat, and the protection of vulnerable customers. It will be the responsibility of the project development officer to ensure regulatory compliance, including the potential for sourcing alternate billing systems, whilst focusing on delivering the best outcomes for residents.
These roles are ideal for someone who wants to make a meaningful difference to local people through service development, innovation, and evidence‑based improvement. You will be joining a fast‑paced service, so enthusiasm, forward‑thinking and adaptability are essential.
We Are Looking For Candidates Who:
- Can plan and deliver a range of projects across Housing Services
- Can undertake research, analyse current processes, and develop evidence‑based business cases for service improvements.
- Has excellent analytical skills and can interpret customer data to generate meaningful insight.
- Is able to develop and update policies, procedures and strategies.
- Can produce clear, well‑structured reports for management, Cabinet, committees, Council and partnership boards, ensuring effective governance and decision‑making.
- Brings a customer‑focused attitude, with the ability to build strong working relationships and communicate effectively with a range of stakeholders.
- Ensures customers are engaged and consulted in service delivery and transformation where appropriate.
If you would like to know more about these opportunities, please contact Helen Caulfield‑Browne or Luke Chamoun.
These posts will have access to the Public Services Network; if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
Project Development Officer X 3 in Rotherham employer: Rotherham Metropolitan Borough Council
Rotherham Council Housing Services is an exceptional employer dedicated to enhancing the quality of life for local residents through innovative housing solutions. With a strong commitment to employee development, a supportive work culture, and a focus on diversity and inclusion, staff are empowered to make meaningful contributions while enjoying a collaborative environment. Located in Rotherham, employees benefit from engaging in impactful projects that directly improve community welfare, all while being part of a forward-thinking team that values adaptability and enthusiasm.
Contact Detail:
Rotherham Metropolitan Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Project Development Officer X 3 in Rotherham
✨Tip Number 1
Get to know the company! Research Rotherham Council and their Housing Services. Understanding their mission and values will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to housing services. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of Project Development Officer. Be ready to discuss your experience with project management, customer service, and any relevant regulations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Rotherham Council.
We think you need these skills to ace Project Development Officer X 3 in Rotherham
Some tips for your application 🫡
Be Clear About Your Preferences:When filling out your application, make sure to specify which position(s) you're interested in. This helps us understand where you see yourself fitting best within our team!
Show Off Your Skills:Highlight your experience and skills that align with the job description. We want to see how you can contribute to improving service quality and enhancing customer experience in Housing Services.
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through! Share your passion for making a difference in the community and how you can bring that enthusiasm to our team.
Apply Through Our Website:For the best chance of success, make sure to submit your application through our official website. It’s the easiest way for us to receive and review your application!
How to prepare for a job interview at Rotherham Metropolitan Borough Council
✨Know Your Stuff
Before the interview, dive deep into Rotherham Council's Housing Services. Understand their mission, the specific roles you're applying for, and how they impact the community. This knowledge will help you answer questions confidently and show your genuine interest in making a difference.
✨Showcase Your Skills
Prepare to discuss your analytical skills and experience with project management. Think of specific examples where you've successfully planned and delivered projects or improved services. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the role and the team dynamics. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The council values a customer-focused attitude, so showing your passion for helping others and your adaptability will resonate well with the interviewers.
