At a Glance
- Tasks: Drive service improvements through data analysis and project management.
- Company: Join Rotherham Metropolitan Borough Council, committed to diversity and inclusion.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Other info: Dynamic team atmosphere with opportunities for personal and professional growth.
- Why this job: Make a real impact on housing services and enhance customer experiences.
- Qualifications: Strong analytical skills and experience in project planning required.
The predicted salary is between 35412 - 38220 £ per year.
Location: Riverside House
Salary: £35,412-£38,220 (pay award pending)
Contractual hours: 37
Basis: Full time
Region: Rotherham
Job category/type: Housing
Date posted: 03/07/2026
Job reference: REQ23440
Directorate: Adult Care, Housing and Public Health
37 Hours Per Week, Full time, Permanent
Are you passionate about using data and insights to drive service improvements? Do you have a talent for project management and business analysis? If so, we have an exciting opportunity for you!
As a Project Development Officer within the Housing Improvement and Governance Service, you will support the planning and delivery of key projects across Housing Services. Working as part of a dynamic team, you will play a crucial role in analysing customer data, improving service delivery, and driving innovation.
What You’ll Do
- Collate, analyse, and interpret customer data to inform decision-making and enhance the customer experience.
- Identify opportunities for cross-service collaboration to improve efficiency and service quality.
- Support service improvement projects by researching best practice, reviewing processes, and developing business cases.
- Use horizon scanning to identify innovative solutions, including digital improvements and automation.
- Promote a culture of performance management and continuous improvement across services.
What We’re Looking For
- Strong analytical skills with the ability to interpret complex data and present findings effectively.
- Experience in project planning, programme management, and business process redesign.
- Proven ability to develop evidence-based business cases and support service reviews.
- Experience of working with a range of stakeholders and partners in a customer-focused environment.
- Good understanding of customer insight and business intelligence to improve service delivery.
- Proficiency in IT applications including spreadsheets, databases, and presentation software.
If you’re a proactive problem-solver who thrives in a fast-paced environment, we’d love to hear from you!
For an informal chat about the role, please contact Robeen Abou El Ola (07521514347). Interviews will take place the week commencing 03/08/2026.
This post will have access to the Public Services Network, if successful you will be required to apply for a disclosure of criminal records check at the Basic level (unspent criminal convictions).
Rotherham Metropolitan Borough Council is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. For further information, please visit our website.
Head Office Riverside House Main Street Rotherham S60 1AE
Contact Details:
Rotherham Metropolitan Borough Council Recruitment Team
