Operational Manager in Rotherham

Salary

£51,356 – £54,495

Contractual hours

37

Basis

Full time

Region

Rotherham

Job category/type

Finance

Date posted

26/11/2025

Job reference

REQ21693

Directorate: Finance & Customer Services

Permanent, Full time, 37 hours per week

We are seeking an experienced and motivated Operational Manager to lead our Revenues and Payments team, ensuring the efficient delivery of key financial services that support some of the most vulnerable members of our community. This is a pivotal role, responsible for managing a team that handles:

• Financial Assessments for Adult Social Care
• Payments and Charging
• Direct Payments

You will play a critical part in ensuring compliance with legislation, delivering excellent customer service, and driving continuous improvement across all processes.

Key Responsibilities

Lead and manage a team of staff, providing clear direction, support, and development opportunities.

Oversee accurate and timely financial assessments for adult social care clients, ensuring fairness and compliance with statutory guidance.
Manage