Charity Shop Manager

Charity Shop Manager

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a charity shop, manage volunteers, and drive sales for a meaningful cause.
  • Company: YMCA White Rose, dedicated to supporting local young people.
  • Benefits: Flexible working hours, ongoing development, and opportunities for internal roles.
  • Other info: Join a supportive team and help empower the next generation.
  • Why this job: Make a real difference in your community while gaining valuable retail experience.
  • Qualifications: Retail experience and strong leadership skills.

The predicted salary is between 20000 - 25000 £ per year.

YMCA White Rose is looking for an experienced and motivated Charity Shop Manager to lead our Kimberworth Park store. This is a fantastic opportunity to combine your retail experience with meaningful work that supports local young people. Our shop plays a vital role in raising funds for YMCA programmes across Rotherham, while also providing affordable goods to the community.

Location: YMCA Kimberworth Park, Rotherham St Anns Road, Rotherham S65 1PH.

Duties and Responsibilities:

  • Deliver excellent customer service while promoting the charity’s work
  • Drive sales and profitability through effective stock, pricing, and merchandising
  • Manage stock generation, donations, and shop floor presentation
  • Recruit, train, and lead a team of volunteers
  • Oversee day-to-day shop operations, administration, and cash handling
  • Ensure compliance with health & safety, safeguarding, and organisational policies

Working Pattern: A working week of 37.5 hours Monday – Saturday. Current hours are 08:30 – 15:30 Monday – Friday, 08:30 – 13:30 Saturday with the shop opening at 9am. Part time hours of 31.5 hours per week worked over 5 days will be considered.

What We Offer:

  • Flexible working environment
  • Opportunities to apply for other internal roles
  • An opportunity to work for a company who offer on-going development within your role

The post holder must be aware of equal opportunity principles and comply with the YMCA’s equal opportunity procedures.

Closing Date: Monday, 22nd June 9:00 am. Applications after this time will not be considered.

Job Reference: WR25

Charity Shop Manager employer: Rotherham Metropolitan Borough Council

YMCA White Rose is an exceptional employer, offering a fulfilling opportunity for a Charity Shop Manager at our Kimberworth Park store in Rotherham. We pride ourselves on fostering a supportive work culture that values community impact, providing flexible working arrangements and ongoing development opportunities to help you grow in your role while making a difference in the lives of local young people.

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Contact Details:

Rotherham Metropolitan Borough Council Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Charity Shop Manager

Tip Number 1

Get to know the charity's mission and values inside out. When you walk into that interview, show us how your passion aligns with what YMCA White Rose stands for. It’s all about connecting your experience with their goals!

Tip Number 2

Prepare some solid examples of how you've driven sales and managed teams in the past. We want to hear about your successes! Use the STAR method (Situation, Task, Action, Result) to keep it structured and impactful.

Tip Number 3

Don’t forget to ask questions during your interview! Show us you’re genuinely interested in the role by asking about team dynamics, shop operations, or how they measure success. It’ll make you stand out as a candidate who cares.

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Charity Shop Manager

Customer Service
Retail Management
Sales and Profitability
Stock Management
Team Leadership
Training and Development
Cash Handling

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your retail experience aligns with our mission to support local young people. Share why you’re excited about working with YMCA White Rose.

Tailor Your CV:Make sure your CV is tailored to the Charity Shop Manager position. Highlight relevant experience in retail management, customer service, and team leadership. We love seeing how your skills can directly benefit our shop!

Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific examples of your achievements and how they relate to the duties listed in the job description.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Rotherham Metropolitan Borough Council

Know Your Charity

Before the interview, take some time to research YMCA White Rose and its mission. Understand their programmes and how your role as a Charity Shop Manager will contribute to supporting local young people. This knowledge will show your genuine interest in the organisation and help you connect your experience to their goals.

Showcase Your Retail Skills

Prepare specific examples from your past retail experience that demonstrate your ability to drive sales, manage stock, and deliver excellent customer service. Think about times when you successfully led a team or improved shop operations, as these are key aspects of the role.

Emphasise Team Leadership

As a Charity Shop Manager, you'll be leading a team of volunteers. Be ready to discuss your leadership style and how you motivate and train others. Share any relevant experiences where you’ve successfully recruited or developed a team, as this will highlight your capability to manage and inspire others.

Prepare Questions

At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the shop's operations, community impact, or future initiatives. This not only shows your enthusiasm for the role but also helps you gauge if the position aligns with your values and career goals.