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- Tasks: Assist in managing a charity shop, boosting donations and sales while leading a volunteer team.
- Company: Mencap is dedicated to supporting people with learning disabilities to live fulfilling lives.
- Benefits: Enjoy 24 days holiday, pension contributions, discounts, and a health cash plan.
- Why this job: Make a positive impact in your community while developing your skills in a supportive environment.
- Qualifications: Experience in retail management or supervision, with a passion for charity work.
- Other info: We encourage applications from diverse backgrounds, especially disabled individuals and those from Black and Asian communities.
The predicted salary is between 24000 - 36000 £ per year.
Are you someone who is excited about charity retail and fashion, who can use their initiative? Do you have experience managing a retail team? If yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager in our Thetford Shop for 30 hours per week. We are looking for a passionate and motivated person to help our store reach its full potential.
As an Assistant Shop Manager, you will:
- Help develop in-store systems and promote donations and sales to maximise profits.
- Represent Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values.
- Strive to ensure stock is generated from the local area and donors.
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid.
- Be responsible for achieving profit targets by ensuring sales are maximised and costs are effectively managed.
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews, and appraisals to paid staff and volunteers.
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days, including working weekends and bank holidays as appropriate.
- Willing to travel to occasional team meetings, training events, and assist with setting up other new stores in the initial growth of the new retail train.
- Passionate about the Mencap values and will strive to ensure our retail brand is successful.
We are an equitable, diverse and inclusive organisation, and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us.
Benefits:
- 24 days holiday (plus bank holidays), increasing with long service, plus the ability to buy up to another 10 days via our HolidayPlus scheme.
- Service-related sick pay when 6 month probation is completed.
- Eligibility to join the Mencap Pension Plan, where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings.
- Membership of the Mencap Pension Plan to include up to 3 times salary death in service cover AND income protection of 50% salary to be triggered at 26 weeks of long-term sickness.
- Discounts and cashback from 3% to 30% at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays, and much more via Mencap Extras.
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy, etc.
- Free access to round-the-clock employee assistance program for advice and support.
*T&C's apply based on contract.
About Mencap:
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader, and activist. We want to make you feel inspired to reach your potential.
Our work includes:
- Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose.
- Providing advice through our help lines and websites.
Assistant Shop Manager employer: Mencap
Contact Detail:
Mencap Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Shop Manager
✨Tip Number 1
Familiarise yourself with Mencap's values and mission. Understanding their commitment to supporting people with learning disabilities will help you align your responses during the interview, showcasing your passion for the role.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your ability to maximise sales and manage budgets effectively. Be ready to discuss how you've successfully led a team in achieving targets.
✨Tip Number 3
Showcase your initiative by thinking of innovative ways to promote donations and engage with the local community. Having a few ideas ready can set you apart as a proactive candidate who is eager to contribute.
✨Tip Number 4
Highlight your flexibility and willingness to work varied hours, including weekends and bank holidays. This is crucial for the role, so demonstrating your adaptability will make a positive impression.
We think you need these skills to ace Assistant Shop Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Assistant Shop Manager position. Tailor your application to highlight relevant experience in retail management and charity work.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous retail management experience, particularly any roles that involved team leadership or charity work. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet profit targets and manage budgets.
Write a Strong Cover Letter: In your cover letter, express your passion for charity retail and the values of Mencap. Provide specific examples of how you have successfully managed teams, maximised sales, and engaged with local communities to generate donations.
Highlight Your Flexibility: Mention your willingness to work flexible hours, including weekends and bank holidays, as this is a requirement for the role. This shows your commitment and readiness to contribute to the team's success.
How to prepare for a job interview at Mencap
✨Show Your Passion for Charity Retail
Make sure to express your enthusiasm for charity retail and fashion during the interview. Share any personal experiences or stories that highlight your commitment to charitable causes, as this will resonate well with the values of Mencap.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Discuss your approach to training and developing staff and volunteers, as well as how you handle challenges within a retail environment.
✨Understand Financial Management
Be ready to discuss your experience with budgeting and financial reporting. Highlight any specific tools or methods you’ve used to track sales and manage costs effectively, as this is crucial for achieving profit targets.
✨Familiarise Yourself with Gift Aid
Since signing up donors to the Gift Aid scheme is part of the role, it’s beneficial to understand how it works. Be prepared to explain how you would promote this scheme to maximise income for the charity.
