Hours: 37 hours per week (part-time considered)
Contract: Permanent Location: Bexhill and St Leonards offices
Closing: Friday 16th October, or earlier if suitable candidate is found
Help deliver vital support to people facing financial hardship
Citizens Advice 1066 is looking for a Payment Officer to join our Crisis Payments Service, helping ensure emergency financial support reaches local residents quickly, accurately and securely. [
This is an excellent opportunity for someone with administration, finance or payments experience who enjoys working with detail, maintaining accurate records and contributing to a service that makes a real difference in the community.
What you’ll be doing
- Processing approved crisis payment awards
- Maintaining accurate payment records and audit trails
- Supporting financial reconciliation activities
- Monitoring payment transactions and resolving discrepancies
- Following financial controls and fraud prevention procedures
- Producing payment and performance reports
- Working closely with colleagues to support efficient service delivery
We’re looking for someone who:
- Has experience in administration, finance, payments or accounts support
- Has strong numerical and IT skills, including Excel
- Can work accurately and meet deadlines
- Has excellent attention to detail
- Enjoys working as part of a team
- Is committed to delivering high-quality customer service
What we offer
- 31 days annual leave including bank holidays (rising with service). Pro rata for part-time.
- Employee wellbeing support
- Training and development opportunities
- A supportive and inclusive workplace
At Citizens Advice 1066, you’ll be part of a team helping ensure public funds are used responsibly while supporting people through difficult times.
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Payment Officer Citizens Advice in Bexhill-on-Sea employer: Rother Voluntary Action
Care for the Carers is an exceptional employer that prioritises the well-being of both its staff and the community they serve. With a supportive work culture that values collaboration and personal growth, employees benefit from flexible hybrid working arrangements and opportunities to make a meaningful impact in the lives of carers across East Sussex. Join us to be part of a dedicated team that fosters professional development while making a difference in the local community.
