Data, Insight and Management Information Officer
Salary: £34,000 per annum
Hours: 37 hours per week (part-time considered)
Contract: Permanent Location: Bexhill and St Leonards offices
Closing: Friday 16th October, or earlier if suitable candidate is found
Turn data into insight that changes lives
Citizens Advice 1066 is looking for a Data, Insight and Management Information Officer to lead on performance reporting, data quality and service intelligence within our Crisis Payments Service.
This is an exciting opportunity for someone who enjoys working with data and using insight to improve services. You’ll produce reports, analyse trends, develop dashboards and help ensure that vital support reaches the people who need it most.
What you’ll be doing
- Producing management information and performance reports
- Maintaining and validating service data
- Developing dashboards and reporting tools
- Analysing trends, outcomes and service demand
- Supporting quality assurance and fraud prevention activity
- Presenting insights to managers, partners and commissioners
- Supporting operational delivery during periods of high demand
We’re looking for someone who:
- Has experience producing management information and performance reports
- Has strong Excel and data analysis skills
- Can interpret complex information and communicate findings clearly
- Understand GDPR and information governance requirements
- Has excellent attention to detail
- Can identify trends, risks and opportunities from data
Experience with Power BI, public sector reporting or advice sector services would be advantageous.
What we offer
- 31 days annual leave including bank holidays (rising with service). Pro rata for part-time.
- Employee wellbeing support
- Training and development opportunities
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Data, Insight and Management Information Officer in Bexhill-on-Sea employer: Rother Voluntary Action
Care for the Carers is an exceptional employer that prioritises the well-being of both its staff and the community they serve. With a supportive work culture that values collaboration and personal growth, employees benefit from flexible hybrid working arrangements and opportunities to make a meaningful impact in the lives of carers across East Sussex. Join us to be part of a dedicated team that fosters professional development while making a difference in the local community.
