At a Glance
- Tasks: Manage commercial claims from start to finish, ensuring top-notch service and timely settlements.
- Company: Join a leading firm with a strong focus on customer satisfaction and team collaboration.
- Benefits: Competitive salary, bonus structure, flexible working, and comprehensive health benefits.
- Other info: Enjoy 25 days annual leave, a company car, and various employee wellbeing initiatives.
- Why this job: Make a real difference in clients' lives while developing your career in a supportive environment.
- Qualifications: Experience in commercial losses and a passion for excellent customer service.
The predicted salary is between 40000 - 50000 £ per year.
We require an experienced Commercial Loss Adjuster to complement an existing team, handling a wide variety of Commercial property damage and Business Interruption losses.
You'll be responsible for managing a portfolio of claims from initial field visit through to settlement, within clients SLAs and meeting challenging audit criteria.
Responsibilities include:
- Monthly settlement and/or financial targets will also be set by your line manager.
- Although you’ll be working autonomously, your line manager will maintain regular contact with you to discuss service delivery.
Qualifications:
Candidates should have experience of commercial losses and be able to demonstrate a track record of providing excellent customer service.
Required Skills:
- Customer focus with a track record of delivering outstanding levels of service.
- Solid experience of dealing with commercial claims.
- Ideally be or have a commitment to progress with CII and CILA qualifications.
- Superb communications skills.
- IT proficient.
- Ability to work as part of a team.
- The ability to work on your own initiative and take ownership of your own caseload of claims.
- Develop and maintain a close working relationship with the customers, to promote customer satisfaction during all stages of the claim.
- Able to build good relationships with clients.
- Conscientious, hard working to achieve and exceed the required results, as well as flexible and adaptable during times of surge.
- Be able to prioritise your workload on a daily basis.
- Ideally be educated to an advanced level.
- Full UK Driving Licence is essential.
Pay range and compensation package:
- Competitive salary depending on skills, experience and qualifications.
- 20% Bonus structure.
- Company car or car allowance.
- Flexible working, whether from office and/or home.
- Healthcare scheme.
- A Self Invested Personal Pension Scheme.
- Annual leave allowance of 25 days + public holidays.
- Discounts on various products and services.
- Employee assistance programme for employee wellbeing.
- Life assurance.
- Group Income Protection.
- Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps.
Loss Adjuster in Reading employer: Rotate
As a leading employer in the insurance sector, we offer our Loss Adjusters a dynamic work environment that fosters professional growth and development. With competitive salaries, a generous bonus structure, and flexible working options, we prioritise employee wellbeing and satisfaction. Our commitment to excellence is reflected in our supportive culture, where you can thrive while managing a diverse portfolio of commercial claims.
StudySmarter Expert Advice🤫
We think this is how you could land Loss Adjuster in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant groups. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. Tailor your responses to show how your experience aligns with their needs, especially in handling commercial claims and delivering top-notch customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with commercial losses and how you've successfully managed claims in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Loss Adjuster in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Loss Adjuster role. Highlight your experience with commercial claims and customer service, as these are key for us. Use specific examples that showcase your skills and achievements.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your commitment to professional development, like pursuing CII and CILA qualifications, and how you can contribute to our success.
Showcase Your Communication Skills:As a Loss Adjuster, communication is crucial. In your application, demonstrate your superb communication skills. Whether it's through your writing style or by providing examples of how you've built relationships with clients, let us see your strengths!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Rotate
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of commercial claims and property damage. Be ready to discuss specific cases you've handled, showcasing your expertise and how you delivered excellent customer service.
✨Demonstrate Your Customer Focus
Prepare examples that highlight your commitment to customer satisfaction. Think about times when you went above and beyond for a client, as this will resonate well with the interviewers looking for someone who can build strong relationships.
✨Showcase Your Communication Skills
Since superb communication is key in this role, practice articulating your thoughts clearly. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as confident and articulate.
✨Be Ready to Discuss Your Work Ethic
The role requires someone who is conscientious and adaptable. Prepare to talk about how you prioritise your workload and manage your time effectively, especially during busy periods. This will show that you can handle the demands of the job.
